VxRail: During validation, multiple errors were taking place and failing with "An unknown validation error occurred in WitnessHostValidator"

Summary: The intent of this KB is for awareness in the event that one might encounter the same issue.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Confirm IP being used is not already taken. If so, assign new IP to VxRail Manager.

When new deployment is initiated and encounters the following message: "An unknown validation error occurred in WitnessHostValidator"

NOTE: In this particular case, it was not a stretch cluster.
 
kA2f1000000097OCAQ_3_0



In addition, you may also see the following validation errors:

[Failure] - Checking host is a witness node.
[Failure] - Checking NTP server availability.  
[Failure] - Validating time configurations of VxRail Manager, ESXi nodes, and vCenter Server.  
[Failure] - Validating external DNS server host name records.  
[Failure] - Validating DNS server configuration.
[Failure] - Verifying external vCenter Server licenses. 
[Failure] - Verifying external vCenter Server capacity. 
[Failure] - Validating vCenter Server user permissions. 
[Failure] - Verifying external vCenter Server entities. 
[Failure] - Validating ESXi host version compatibility.
[Failure] - Validating vCenter Server version compatibility.

Cause

There is an IP conflict with VxRail Manager.

Resolution

Attempt to manually set static IP for VxRail Manager using KB: Customizing the VxRail Initial IP Address: 490026

If you cannot manually assign the VxRail IP manually, you would see the following: "Unable to set the network parameters"

kA2f1000000097OCAQ_2_0

NOTE: If you cannot manually assign the IP, VxRail validation will fail with the errors noted above. Use a different IP for VxRail Manager that is not taken.

Affected Products

VxRail Appliance Family

Products

CloudArray Virtual Edition for VxRail Appliance, VxRail 460 and 470 Nodes, VxRail Appliance Series, VxRail G410, VxRail G Series Nodes, VxRail E Series Nodes, VxRail E460, VxRail E560, VxRail E560F, VxRail G560, VxRail G560F, VxRail Gen2 Hardware , VxRail P Series Nodes, VxRail P470, VxRail P570, VxRail P570F, VxRail S Series Nodes, VxRail S470, VxRail S570, VxRail Software, VxRail V Series Nodes, VxRail V470, VxRail V570, VxRail V570F ...
Article Properties
Article Number: 000055643
Article Type: Solution
Last Modified: 10 May 2023
Version:  3
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