VPLEX: Cluster Witness IP configuration lost upon VM reboot in a network with a DHCP server

Summary: This article talks to the issue where the Cluster Witness Server (CWS) IP is lost after reboot of the Virtual Machine (VM). Workaround provided.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

The Cluster Witness Server VM was deployed using the correct ".OVA" file and its IP configuration properly set on first boot following the official SolVe Desktop / Online procedure completely.

Cluster Witness is connected, healthy, reachable and works as expected, but when rebooting the VM it loses its IP configuration.

Cause

The Cluster Witness Server was deployed not configuring any IP from vCenter in a network with a DHCP server.

The appliance will automatically configure itself to DHCP if the vNIC are in connected state on a network with an active DHCP.

Resolution

Disconnect the vNICs in vCenter until the Cluster Witness Server VM has been successfully deployed and its static IP configured (upon first boot).

Affected Products

VPLEX, VPLEX GeoSynchrony

Products

VPLEX VS2, VPLEX VS6
Article Properties
Article Number: 000171051
Article Type: Solution
Last Modified: 25 Apr 2025
Version:  3
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