How To Prevent Users from Disabling the Netskope Client

Summary: In this article, we cover how to prevent end users from disabling the Netskope client.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

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Instructions

Affected Products:

Netskope Client

Affected Operating Systems:

Windows 10.0 (32-bit & 64-bit)
Windows 8
Windows 8.1
Windows Server 2019
Windows Server 2016
Windows Server 2012 R2 (Windows NT 6.3)
Windows Server 2008 R2 (Windows NT 6.1)
macOS
ChromeOS
Android

In a web browser, go to the Netskope web console:
- United States Datacenter: https://[TENANT].goskope.com/
- European Union Datacenter: https://[TENANT].eu.goskope.com/
- Frankfurt Datacenter: https://[TENANT].de.goskope.com/

Note: [TENANT] = The tenant name in your environment

Log in to the Netskope web console.
Click Settings.
Click Security Cloud Platform.
Click Devices.
In Devices click Client Configurations.
In Client Configuration, click Default Tenant config.

Note: If you have created additional client configurations, ensure you pick the correct configuration that you want to set an uninstall password for.
In the Client Configuration window, scroll down until you see the Tamperproof section.
In the Tamperproof section, click to clear the box for Allow Disabling of Clients.
Click Save.
End users are no longer able to disable the Netskope client. Any deployed endpoints will pick up this policy change the next time that they contact the server.