PowerStore：PowerStore Manager ICW 或登入失敗並顯示錯誤：Service unavailable.Please retry in a few minutes.(0xE04040010004)

Summary: PowerStore Manager (UI) ICW 或登入失敗並顯示錯誤：Service unavailable.Please retry in a few minutes.(0xE04040010004)

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Symptoms

如果使用服務連接埠執行初始組態精靈 (ICW)，使用者可能會在叢集詳細資料步驟中看到一則訊息，內容為「載入中...」，此步驟會持續一段時間。最後，UI 可能會顯示「找不到所需的裝置，或是要求逾時」。

這可防止使用者繼續執行 ICW 並初始化系統。

在不中斷升級 (NDU) 或節點重新開機後，PowerStore Manager UI 無法存取 (使用者無法登入)。

嘗試登入失敗並顯示錯誤：「Service unavailable.Please retry in a few minutes.(0xE04040010004)」

識別問題。
檢查系統記錄 (svc_journalctl)。

Control Path 啟動記錄顯示探索無法部署： 
Aug 13 15:31:36 B control-path[82164]: 2020-08-13 15:31:36.745 [] [INFO] [com.emc.bedrock.config.ConfigManagerVerticle|vert.x-eventloop-thread-0]  Failed Verticle: Discovery : The source did not signal an event for 120000 milliseconds and has been terminated.

Control Path 探索訊息 /cyc_var/cyc_avahi_autoipd_address 不存在： 
Aug 13 17:58:38 B control-path[82164]: 2020-08-13 17:58:38.467 [] [ERROR] [com.emc.cyclone.contexts.discovery.applicationservices.AvahiConnector|vert.x-eventloop-thread-0]  File /cyc_var/cyc_avahi_autoipd_address does not exist. Aug 13 17:59:08 B control-path[82164]: 2020-08-13 17:59:08.467 [] [ERROR] [com.emc.cyclone.contexts.discovery.applicationservices.AvahiConnector|vert.x-eventloop-thread-0]  File /cyc_var/cyc_avahi_autoipd_address does not exist.

Avahi-autoipd(disc0) 持續報告太多衝突： 
2020-08-13T17:56:51 B avahi-autoipd(disc0)[10910]: Received conflicting normal ARP packet. 2020-08-13T17:56:51 B avahi-autoipd(disc0)[10910]: Got too many conflicts, rate limiting new probes. 2020-08-13T17:57:52 B avahi-autoipd(disc0)[10910]: Received conflicting normal ARP packet.2020-08-13T17:57:52 B avahi-autoipd(disc0)[10910]: Got too many conflicts, rate limiting new probes.2020-08-13T17:58:53 B avahi-autoipd(disc0)[10910]: Received conflicting normal ARP packet.2020-08-13T17:58:53 B avahi-autoipd(disc0)[10910]: Got too many conflicts, rate limiting new probes.

無 IPv4 169.254/16 IP 繫結於 disc0: 
11: disc0@eno1: mtu 1500 qdisc noqueue state UP group default qlen 1000 link/ether ca:09:ba:cd:3d:17 brd ff:ff:ff:ff:ff:ff inet6 fe80::c809:baff:fecd:3d17/64 scope link valid_lft forever preferred_lft forever
 

Cause

UI 和 ICW 皆仰賴 Control Path (管理) 探索服務。

Control Path (CP) 探索服務仰賴 Avahi autoipd，它會將 169.254/16 IP 繫結至本機磁碟 disc0 介面作為本機連結。

Avahi autoipd 可能會無法將 169.254/16 IP 繫結至 disc0，導致 Control Path Discovery 服務也失敗。

Resolution

如果您看到此問題，請聯絡技術支援部門或您的授權服務代表，並引用此知識文章 ID。

永久修正：
建議升級至 PowerStore 2.0.0.0 或更新版本，以修正本文中所討論的問題。

Affected Products

PowerStore
Article Properties
Article Number: 000184530
Article Type: Solution
Last Modified: 06 Aug 2025
Version:  9
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