19.4에서 19.4로 업그레이드 후 다음 오류와 함께 NetWorker GST 충돌, IM003: Specified driver could not be loaded due to system error 126: The specified module could not be found. (PostgreSQL ANSI(x64), C:\program files\emc networker\management\GST\postgres_latest

Summary: 19.x에서 19.4로 업그레이드 후 다음 오류와 함께 NetWorker GST 충돌, IM003: Specified driver could not be loaded due to system error 126: The specified module could not be found. (PostgreSQL ANSI(x64), C:\program files\emc networker\management\GST\postgres_latest ...

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Symptoms

NMC 패키지를 19.4로 업그레이드한 후 NMC의 gstd 서비스가 \Program Files\EMC NetWorker\Management\GST\logs\gstd.raw의 다음 오류와 함께 충돌합니다. 
31581 5/7/2021 7:35:17 PM  2 0 0 7220 1116 0 NMC_SERVERNAME gstd NSR warning *** gstd starting at Fri May 07 19:35:17 2021 0 5/7/2021 7:35:17 PM  1 5 0 7220 1116 0 NMC_SERVERNAME gstd NSR notice @(#) Product:      NetWorker 0 5/7/2021 7:35:17 PM  1 5 0 7220 1116 0 NMC_SERVERNAME gstd NSR notice @(#) Release:      19.4.0.1.Build.95 0 5/7/2021 7:35:17 PM  1 5 0 7220 1116 0 NMC_SERVERNAME gstd NSR notice @(#) Build number: 95 0 5/7/2021 7:35:17 PM  1 5 0 7220 1116 0 NMC_SERVERNAME gstd NSR notice @(#) Build date:   Tue Feb  9 21:56:30 PST 2021 0 5/7/2021 7:35:17 PM  1 5 0 7220 1116 0 NMC_SERVERNAME gstd NSR notice Build arch.:  ntx64 0 5/7/2021 7:35:17 PM  1 5 0 7220 1116 0 NMC_SERVERNAME gstd NSR notice @(#) Build info:   DBG=0,OPT= 0 5/7/2021 7:36:31 PM  1 5 0 7220 1116 0 NMC_SERVERNAME gstd NSR notice 05/07/21 19:36:31.501576 D:/views/nw/19.4/gst/liblgodbc/odbc_lib.c(713): lgodbc_alloc_connection(): SQLConnect() 0 5/7/2021 7:36:31 PM  1 5 0 7220 1116 0 NMC_SERVERNAME gstd NSR notice 05/07/21 19:36:31.501576        ODBC environment handle: 0 5/7/2021 7:36:31 PM  1 5 0 7220 1116 0 NMC_SERVERNAME gstd NSR notice 05/07/21 19:36:31.501576        ODBC database connection handle: 0 5/7/2021 7:36:31 PM  1 5 0 7220 1116 0 NMC_SERVERNAME gstd NSR notice 05/07/21 19:36:31.501576     IM003: Specified driver could not be loaded due to system error  126: The specified module could not be found. (PostgreSQL ANSI(x64), C:\program files\emc networker\management\GST\postgres_latest\odbc\psqlodbc30a.dll). 0 5/7/2021 7:36:31 PM  1 5 0 7220 1116 0 NMC_SERVERNAME gstd NSR notice 05/07/21 19:36:31.501576 Internal error: could not get database handle. 0 5/7/2021 7:36:36 PM  1 5 0 7220 1116 0 NMC_SERVERNAME gstd NSR notice 05/07/21 19:36:36.519722 Internal error: could not get database handle. 0 5/7/2021 7:36:36 PM  1 5 0 7220 1116 0 NMC_SERVERNAME gstd NSR notice 05/07/21 19:36:36.519722 Please also see the log files in 'pg_log'  directory inside the product's database directory for the database server's output messages 0 5/7/2021 7:36:36 PM  1 5 0 7220 1116 0 NMC_SERVERNAME gstd NSR notice 05/07/21 19:36:36.519722 Internal error: could not release database handle. 4690 5/7/2021 7:36:39 PM  2 0 0 7220 1116 0 NMC_SERVERNAME gstd NSR warning library error 22 os error 0 31582 5/7/2021 7:36:43 PM  2 0 0 7220 1116 0 NMC_SERVERNAME gstd NSR warning *** gstd stopping at Fri May 07 19:36:43 2021
참고: NetWorker .raw 파일은 다음으로 렌더링할 수 있습니다.nsr_render_log /path/to/log.raw > out_filename 2<&1

Cause

업그레이드 후 NMC 설치 위치에서 postgres_latest 기호 링크가 누락(예: C:\Program Files\EMC NetWorker\Management\GST) 된 코드 결함

변경: NetWorker 서버를 19.3에서 19.4로 업그레이드

Resolution

postgres 최신 기호 링크를 다시 생성합니다.
 
  1. postgres 11.1 폴더를 찾습니다. <Install_Drive>:\Program Files\EMC NetWorker\Management\GST\postgres
  2. 관리 명령 프롬프트를 열고 다음 명령을 실행합니다.
구문: mklink /D "path_to_new_symbolic_link  "path_to_11.1_folder”
예: 
C:\Program Files\EMC NetWorker\Management\GST\logs>mklink /D "C:\Program Files\EMC NetWorker\Management\GST\postgres_latest" "C:\Program Files\EMC NetWorker\Management\GST\postgres\11.1" symbolic link created for C:\Program Files\EMC NetWorker\Management\GST\postgres_latest <<===>> C:\Program Files\EMC NetWorker\Management\GST\postgres\11.1
  1. gstd 서비스를 재시작합니다.net stop gstd && net start gstd

Affected Products

NetWorker
Article Properties
Article Number: 000186359
Article Type: Solution
Last Modified: 16 May 2025
Version:  7
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