PPDM FS: After AIX OS upgrade, existing temporary file system assets cannot be deleted from the UI

Summary: During an AIX operating system upgrade, several temporary file systems are created and discovered. Once the upgrade is completed, these temporary file systems do no longer exist on the upgraded server, however, under PowerProtect Data Manager UI asset section, the assets are still reported and cannot be manually deleted. ...

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Symptoms

During an AIX operating system upgrade, several temporary file systems, which include /alt_* within its name, are created on the server upgraded.

If a file system agent was previously installed on this server, these temporary assets are automatically discovered and added to the available asset list for this server on the UI, assets section.

After a successful upgrade, these temporary file systems are deleted from the system.

Even if the file systems no longer exist, these cannot be manually deleted from the UI.

Cause

This behavior is seen on servers where the file system agent was previously installed, and it is on running state during the upgrade.

Resolution

Contact support to ask engineering to provide a script to manually remove required assets.

ES database dump is required.

A request for enhancement has been submitted to have this issue fixed on a future release: PPAS-I-1218
Article Properties
Article Number: 000221050
Article Type: Solution
Last Modified: 26 Apr 2024
Version:  1
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