使用为适配器设置的 VLAN ID 时,Realtek USB GBE 以太网控制器驱动程序无法获取有效的 IP 地址

Summary: 了解在为网络设置虚拟局域网 (VLAN) 标记时 Realtek USB GBE 以太网控制器驱动程序发生故障的原因。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

戴尔坞站、USB 转换器和显示器中包含的 Realtek USB GBE 以太网控制器驱动程序在为网络设置 VLAN 标记时可能会遇到问题。客户端可能会收到以 169.x.x.x 开头的无效 IP 地址。

受影响的平台:

  • 所有使用 USB GBE 以太网控制器驱动程序的戴尔坞站、USB 转换器和显示器 1153.10.20.1104、A29

Cause

无可用的原因信息。

Resolution

在计算机上更新到 Realtek USB GBE 以太网控制器驱动程序版本 A30 11.13.0420.2023 或更高版本可解决此问题。要下载并安装驱动程序,请参阅 如何下载和安装戴尔驱动程序和固件

Affected Products

Alienware and Dell Gaming Monitors, C Series, E Series, S Series, UltraSharp (U) Series, D/Dock Expansion-Station, Dell Dock WD15, Dell Dual Charge Dock HD22Q, Dell Dual Video USB3.0 Docking Station D1000, Dell Rugged Desk Dock , Dell SuperSpeed USB 3.0 Docking Station, Dell Thunderbolt Dock TB15, Dell Thunderbolt Dock TB16, Dell Precision Dual USB-C Thunderbolt Dock - TB18DC, Dell Universal Dock D6000, Dell Universal Dock - D6000S, Dell Universal Dock UD22, Dell USB3.0 dock D3100, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Dell Dock – WD19S, Dell Thunderbolt Dock - WD19TB, Dell Thunderbolt Dock – WD19TBS, Dell Wireless Dock, Dell Wireless Docking Station WLD15, C/Dock Expansion Station, C/Dock II Expansion Station, Dell Thunderbolt Dock – WD22TB4 ...
Article Properties
Article Number: 000263770
Article Type: Solution
Last Modified: 26 May 2025
Version:  4
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