PowerFlex: Disk path changed to /dev/mdXXX after reboot

Summary: Disks in failed state in the UI/CLI after server reboot  Devices on the SDS server changed their path to /dev/mdXXX (usually numbers) after server reboot.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Failed devices in the UI and CLI:
Failed devices in the GUI and CLI: 

lsblk output is similar to the output below:
lsblk output 

The server was previously using software RAID:
software RAID: 

NOTE: Multiple device failures may lead to DU.

Cause

The disks were previously used by software RAID. 

Reference: https://en.wikipedia.org/wiki/Mdadm

 

Resolution

NOTE: The following assumes that the software raid configuration exists on the devices before they were added as PowerFlex SDS devices. If the disks were configured in any software raid after they have been added as PowerFlex devices, some user data may have been corrupted.

Workaround

  • Stop the raid device with the following command:

    mdadm /dev/mdX --stop
    Or
    mdadm /dev/mdX --remove /dev/sdX
    
  • If there is no /dev/mdXXX device, but there is a /dev/ddf* device, then the software raid device may have been activated by a different software, such as dmraid-activation. Disable the service with the following command, and restart the server to see that the /dev/ddf* device files are not created:

    systemctl disable dmraid-activation
    
  • If the above do not work, add the following into /opt/emc/scaleio/sds/cfg/conf.txt, restart the SDS process (e.g. pkill sds) and then clear device error:

    tgt_dev__enable_multipath=1
    

Permanent Solution

After applying one of the above workarounds to clear device error, do the following to permanently remove software raid meta data that is stored on the disk:

  • Remove the device from PowerFlex, wait for rebalance to complete and the device is removed.
  • Run this command to delete metadata on disk.

    mdadm --zero-superblock /dev/sdX
    
  • Add the disk as SDS device back into PowerFlex.

Affected Products

PowerFlex Software

Products

PowerFlex Software
Article Properties
Article Number: 000055915
Article Type: Solution
Last Modified: 21 Nov 2025
Version:  4
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