Avamar: Tomcat-problem – Klientbehandling er ikke tilgjengelig. Endringer i server.xml er ikke vedvarende
Summary: Endringer gjøres i server.xml, men omstart av tomcat-tjenesten tilbakestiller endringene. Denne KB-en beskriver også hvor tomcat ikke er tilgjengelig fordi port 8509 ikke lytter på 127.0.0.1. ...
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Tomcat var oppe, men AAM-nettsiden (Client Manager) er ikke tilgjengelig:
/var/log/apache2/mod_jk.log viser en feil ved tilkobling på port 8509.
Curl to port 8509 to localhost was showing connection psted.
[Tue Aug 16 17:57:01 2022] [26136:139641497630912] [info] jk_open_socket::jk_connect.c (758): connect to 127.0.0.1:8509 failed (errno=111)
[Tue Aug 16 17:57:01 2022] [26136:139641497630912] [info] ajp_connect_to_endpoint::jk_ajp_common.c (1019): Failed opening socket to (127.0.0.1:8509) (errno=111)
[Tue Aug 16 17:57:01 2022] [26136:139641497630912] [error] ajp_send_request::jk_ajp_common.c (1663): (cas) connecting to backend failed. Tomcat is probably not started or is listening on the wrong port (errno=111)
[Tue Aug 16 17:57:01 2022] [26136:139641497630912] [info] ajp_service::jk_ajp_common.c (2673): (cas) sending request to tomcat failed (recoverable), because of error during request sending (attempt=1)
[Tue Aug 16 17:57:01 2022] [26136:139641497630912] [info] jk_open_socket::jk_connect.c (758): connect to 127.0.0.1:8509 failed (errno=111)
[Tue Aug 16 17:57:01 2022] [26136:139641497630912] [info] ajp_connect_to_endpoint::jk_ajp_common.c (1019): Failed opening socket to (127.0.0.1:8509) (errno=111)
[Tue Aug 16 17:57:01 2022] [26136:139641497630912] [error] ajp_send_request::jk_ajp_common.c (1663): (cas) connecting to backend failed. Tomcat is probably not started or is listening on the wrong port (errno=111)
[Tue Aug 16 17:57:01 2022] [26136:139641497630912] [info] ajp_service::jk_ajp_common.c (2673): (cas) sending request to tomcat failed (recoverable), because of error during request sending (attempt=2)
[Tue Aug 16 17:57:01 2022] [26136:139641497630912] [error] ajp_service::jk_ajp_common.c (2693): (cas) connecting to tomcat failed.
[Tue Aug 16 17:57:01 2022] [26136:139641497630912] [info] jk_handler::mod_jk.c (2837): Service error=-3 for worker=cas
Curl to port 8509 to localhost was showing connection psted.
root@testlab:/usr/local/avamar-tomcat/conf/#: curl -kv https://127.0.0.1:8509
* Rebuilt URL to: https://127.0.0.1:8509/
* Trying 127.0.0.1...
* TCP_NODELAY set
* connect to 127.0.0.1 port 8509 failed: Connection refused
* Failed to connect to 127.0.0.1 port 8509: Connection refused
* Closing connection 0
curl: (7) Failed to connect to 127.0.0.1 port 8509: Connection refused
Cause
Port 8509 lytter ikke etter lokalverten.
Resolution
1. Logg på Avamar-serveren som administratorbruker, og oppgrader til rotbrukeren:
2. Sikkerhetskopier den eksisterende konfigurasjonsfilen for server.xml:
3. Rediger /usr/local/avamar-tomcat/conf/server.xml og /usr/local/avamar/etc/server.xml. Legg til linjen som er uthevet nedenfor:
4. Lagre og lukk filen.
5. Start tomcat og Apache på nytt:
2. Sikkerhetskopier den eksisterende konfigurasjonsfilen for server.xml:
cp -p /usr/local/avamar-tomcat/conf/server.xml /usr/local/avamar-tomcat/conf/server.xml-orig
cp -p /usr/local/avamar/etc/server.xml /usr/local/avamar/etc/server.xml-orig
3. Rediger /usr/local/avamar-tomcat/conf/server.xml og /usr/local/avamar/etc/server.xml. Legg til linjen som er uthevet nedenfor:
5. Start tomcat og Apache på nytt:
emwebapp.sh --restart
service apache2 restart
Article Properties
Article Number: 000203109
Article Type: Solution
Last Modified: 14 Jul 2023
Version: 2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.