PowerProtect Backup Services: We've Detected an Error while Synchronizing
Summary:
Email from azure-noreply@microsoft.com - "We've detected an error while synchronizing to "
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
A customer receives an email similar to the below one.
Cause
This is due to the scheduled maintenance that happens biweekly (usually from 2 PM to 4 PM IST. The scheduled maintenance might take more time due to potential complications.
Resolution
We can ignore such email.
Affected Products
PowerProtect Backup ServicesArticle Properties
Article Number: 000204826
Article Type: Solution
Last Modified: 16 Sep 2025
Version: 2
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