Dell NativeEdge: PowerProtect Data Manager cannot onboard IP-based orchestrator

Summary: PowerProtect Data Manager cannot onboard IP-based Dell Automation Platform Orchestrator.

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Symptoms

PowerProtect Data Manager refers to the Dell PowerProtect Data manager. When a user tries to onboard an IP-based Dell Automation Platform Orchestrator to PowerProtect Data Manager, the user receives error 400: fail to establish a connection

error screenshot

Cause

As of NativeEdge v4.0.0.0 release, PowerProtect Data Manager does not support onboard IP-based Dell Automation Platform Orchestrator.

Resolution

The workaround is to deploy an orchestrator using a Fully Qualify Domain Name, Refer to the PowerProtect Data Manager deployment guide for further information. 

Affected Products

Dell Automation Platform, NativeEdge Solutions, Dell Automation Platform Components, PowerProtect Data Domain Management Center, NativeEdge
Article Properties
Article Number: 000382839
Article Type: Solution
Last Modified: 28 Nov 2025
Version:  1
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