MFE SRDF: MSC Recovery Script Failure

Summary: The MSC recovery script fails.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

The MSC Recovery Script failed so cleanup was not run on the devices. 

Depending upon the site from which a user would like to recover, the MSC recovery script may fail completion with any of the following errors:
  • NO LINKS
  • CUU NOT FOUND
  • NO SCRATCH AREA


Cause

Incorrect logic failed to determine at which site the user was running and issued the incorrect remote calls.

Resolution

Permanent Fix:
  • For Mainframe Enablers 10.0.0, PTF SRA0002 has been developed to correct the issue. It is available to download from Dell Technologies Online Support.
This PTF adds logic to correctly determine the site at which a user is running and issues remote calls using the correct RDF groups.                                                
                               

Affected Products

Geographically Dispersed Disaster Restart (GDDR), Mainframe Enablers
Article Properties
Article Number: 000208185
Article Type: Solution
Last Modified: 20 Oct 2025
Version:  6
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.