Avamar: Troubleshooting HFSCHECK failures due to MSG_ERR_INPROGRESS

Summary: This article outlines how to resolve the issue of a hfscheck failure of MSG_ERR_INPROGRESS.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

A checkpoint validation (hfscheck) can fail with several symptoms. This article relates to an hfscheck failing with the error MSG_ERR_INPROGRESS.

This event can be logged as a Dial Home event, a UI event or seen while connected to an ssh session on the Avamar Utility Node.

 

Examples:

UI Event: 

<4004> hfscheck of cp.xxxxxxxxxxxxxx failed on error: MSG_ERR_INPROGRESS
 

Output from status.dpn: 

Last hfscheck failed with result MSG_ERR_INPROGRESS

Cause

This error is generated if a new hfscheck process is initiated while another hfscheck is already running.

Resolution

1. Verify if hfscheck is already running by performing one of the following actions:
 
  • From the MC UI (Server, Checkpoint Management):

MCS Checkpoint List

The output above shows that hfscheck IS in progress for cp.20250422012428. It is shown in green. There is a "Start Time" in the Checkpoint Validation section, but the "Finished time" shows "In Progress"

The output also shows two other checkpoints:
  • The checkpoint cp.20250422011017 is validated, is shown in blue, and has both a "Start Time" and a "Finished Time"
  • The checkpoint cp.20250422012347 is not validated, is shown in red, and states "Not Validated" in both the "Start Time" and "Finished Time" 
 
  • From the AUI (Server, Checkpoint management):AUI Checkpoint list

The output above shows that hfscheck IS in progress for cp.20250422011017. There is nothing in the validated column for cp.20250422011017, and there is a Validation Start Time, but not a Validation End time.

The output also shows two other checkpoints:
  • The checkpoint cp.20250422010008 is validated (the validated column has a tick, and there is a Validation Start Time, and a Validation End time
  • The checkpoint cp.20250421210642 is not validated, has a question mark in the validated column, and there is no Validation Start Time or Validation End time
 
  • From the status.dpn command

Example output where hfscheck is not in progress:

Mon Apr 21 17:57:06 PDT 2025  [Avamar.company.com] Tue Apr 22 00:57:06 2025 UTC (Initialized Tue Feb  1 05:02:45 2022 UTC)
Node   IP Address     Version   State   Runlevel  Srvr+Root+User Dis Suspend Load UsedMB Errlen  %Full   Percent Full and Stripe Status by Disk
0.0  10.x.x.x       19.4.0-124  ONLINE fullaccess mhpu+0hpu+0hpu   1 false   0.05 5431 4309494484   4.7%   4%(onl:120)  4%(onl:120)  4%(onl:114)
Srvr+Root+User Modes = migrate + hfswriteable + persistwriteable + useraccntwriteable

System ID: 1234567890@00:11:22:33:44:55

All reported states=(ONLINE), runlevels=(fullaccess), modes=(mhpu+0hpu+0hpu)
System-Status: ok
Access-Status: full

Last checkpoint: cp.20250421210652 finished Mon Apr 21 14:07:11 2025 after 00m 19s (OK)
Last GC: finished Mon Apr 21 14:01:12 2025 after 00m 23s >> recovered 0.84 KB (OK)
Last hfscheck: finished Mon Apr 21 14:06:34 2025 after 04m 57s >> checked 353 of 353 stripes (OK)

Maintenance windows scheduler capacity profile is active.
  The maintenance window is currently running.
  Next backup window start time: Mon Apr 21 21:00:00 2025 PDT
  Next maintenance window start time: Tue Apr 22 14:00:00 2025 PDT
 

Example output where hfscheck is in progress:

Mon Apr 21 18:01:30 PDT 2025  [Avamar.company.com] Tue Apr 22 01:01:30 2025 UTC (Initialized Tue Feb  1 05:02:45 2022 UTC)
Node   IP Address     Version   State   Runlevel  Srvr+Root+User Dis Suspend Load UsedMB Errlen  %Full   Percent Full and Stripe Status by Disk
0.0  10.x.x.x       19.4.0-124  ONLINE fullaccess mhpu+0hpu+0hpu   2 false   2.09 5504 4309530727   4.7%   4%(onl:120)  4%(onl:120)  4%(onl:114)
Srvr+Root+User Modes = migrate + hfswriteable + persistwriteable + useraccntwriteable

System ID: 1234567890@00:11:22:33:44:55

All reported states=(ONLINE), runlevels=(fullaccess), modes=(mhpu+0hpu+0hpu)
System-Status: ok
Access-Status: full

Last checkpoint: cp.20250422010008 finished Mon Apr 21 18:00:27 2025 after 00m 19s (OK)
Last GC: finished Mon Apr 21 14:01:12 2025 after 00m 23s >> recovered 0.84 KB (MSG_ERR_DDR_ERROR)
Hfscheck in progress: started Mon Apr 21 18:01:15 2025 >> checked 29 of 353 stripes (hfscheck)

Maintenance windows scheduler capacity profile is active.
  WARNING: Scheduler is STOPPED.
  Next backup window start time: Mon Apr 21 21:00:00 2025 PDT
  Next maintenance window start time: Tue Apr 22 14:00:00 2025 PDT
 

2. If hfscheck is running (or was running at the time that the error was generated), no further action is required.

If hfscheck is not running (or was not running at the time that the error was generated), and the message persists, contact Dell Technologies Technical Support for assistance.

Affected Products

Avamar, Avamar Server
Article Properties
Article Number: 000128129
Article Type: Solution
Last Modified: 17 Jun 2025
Version:  7
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