PowerProtect Storage Direct 删除失败，并显示“无法删除备份：Error deleting static images on DD”

Summary: 本文适用于版本 19.13 上的 PowerProtect Storage Direct 删除失败。

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Symptoms

PowerProtect Storage Direct 删除失败并显示以下消息。 
/opt/dpsapps/ppfsagent/bin/protectpoint backup delete backup-id <backup_id> config-file /opt/dpsapps/ppfsagent/config/storagedirect.config
*** Using VMAX configuration file "/opt/dpsapps/ppfsagent/config/storagedirect.config" ***
Backup <backup-id> will be deleted.
Are you sure you want to continue (default is 'no') [yes/no]?
yes

**** Unable to delete the backup: Error deleting static images on DD <DD_NAME/DD_IP>: Failed to delete DD static image <static image>. ( HTTP response 500 indicates an error: .)...

Cause

在 Data Domain 中创建的 ProtectPoint 用户需要管理员角色，但它已分配“none”角色。

Resolution

将管理员角色分配给 Data Domain 中的 ProtectPoint 用户。
Article Properties
Article Number: 000222080
Article Type: Solution
Last Modified: 14 Mar 2024
Version:  1
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