PowerProtect Storage Direct-sletninger mislykkes med meddelelsen "Sikkerhedskopien kan ikke slettes: Fejl under sletning af statiske billeder på DD"

Summary: Denne artikel gælder for fejl ved sletning af PowerProtect Storage Direct i version 19.13.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Sletning af PowerProtect Storage Direct mislykkes med følgende meddelelser.
/opt/dpsapps/ppfsagent/bin/protectpoint backup delete backup-id <backup_id> config-file /opt/dpsapps/ppfsagent/config/storagedirect.config
*** Using VMAX configuration file "/opt/dpsapps/ppfsagent/config/storagedirect.config" ***
Backup <backup-id> will be deleted.
Are you sure you want to continue (default is 'no') [yes/no]?
yes

**** Unable to delete the backup: Error deleting static images on DD <DD_NAME/DD_IP>: Failed to delete DD static image <static image>. ( HTTP response 500 indicates an error: .)...

Cause

Den ProtectPoint-bruger, der er oprettet i Data Domain, skal have en administratorrolle, men den har tildelt rollen "ingen".

Resolution

Tildel administrator-ROLLE til ProtectPoint-brugeren i Data Domain.
Article Properties
Article Number: 000222080
Article Type: Solution
Last Modified: 14 Mar 2024
Version:  1
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