Isilon: How to run isi_gather_info from a non-root user using CLI

Summary: The command "isi_gather_info" is only allowed to be run using the root user from the CLI and, if run from a non-root user permission denied alert will be received: "zsh: permission denied: isi_gather_info". ...

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Instructions

Note:  The command isi_gather_info could only be run from the root user using the CLI , for non-root user to be able to run it from CLI it requires user to be added into sudoer file so it can run with sudo command.

Steps to allow non-root user to run isi_gather_info from CLI:

  1. Open an SSH connection on any node in the cluster and log on using the "root" account. 
  2. Create a backup of the /etc/mcp/override/sudoers file:
        # cp /etc/mcp/override/sudoers /ifs/data/Isilon_Support/sudoers.bak
  1. Begin modifying the sudoer file, by running the following command: 
         # isi_visudo
  1. Edit the file to add the user to have the privilege to run the isi_gather_info command with sudo prefix:
         <username> ALL=(ALL) NOPASSWD: /usr/bin/isi_gather_info
  1.   Try to run the isi_gather_info from this user with a sudo prefix:
          % sudo isi_gather_info

Affected Products

Isilon Scale-out NAS

Products

Isilon Scale-out NAS
Article Properties
Article Number: 000019244
Article Type: How To
Last Modified: 17 Apr 2026
Version:  5
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