Data Domain: How to Power Off and Power On a Data Domain System
Summary: This article provides the recommended procedure to safely power off and power on a Data Domain (DD) physical appliance and any attached external storage enclosures.
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Instructions
Applies To:
- All Data Domain physical appliances
- All DDOS software releases
Does Not Apply To:
Integrated products incorporating Data Domain Virtual Environment (DDVE) such as Integrated Data Protection Appliance DP4400, DM5500
Procedure
Powering Off the System
-
Gracefully shut down the appliance:
- Log in using SSH and run:
# system poweroff
-
This command performs an orderly shutdown of all processes and powers off the system.
-
Administrative privileges are required
- Log in using SSH and run:
-
Caution:
- Do not use the chassis power switch to power off the system.
- Doing so prevents remote power-on over IPMI and does not perform a clean OS shutdown.
Example:
# system poweroff The system poweroff command shuts down the system and turns off the power. Continue? (yes|no|?) [no]: yes -
Power off external shelves:
- After the controller powers off, turn off expansion shelves (ES20, ES30, DS60):
- ES20: Use power switches.
- ES30/DS60/DS120: Disconnect AC power.
- After the controller powers off, turn off expansion shelves (ES20, ES30, DS60):
Powering On the System
-
Power on expansion shelves first:
- ES20: Use power switches.
- ES30/ES40/DS60: Plug into AC power.
- Wait approximately 3 minutes after all shelves are powered on.
-
Power on the controller:
- Press the power button (refer to the Installation and Setup Guide for your model).
-
Verify system status:
- Confirm that the system has fully booted and DDOS is running:
- Use the system console or SSH login.
- The system is ready when you can log in successfully.
- Confirm that the system has fully booted and DDOS is running:
Videos
Affected Products
Data DomainProducts
Data DomainArticle Properties
Article Number: 000020228
Article Type: How To
Last Modified: 16 Jun 2026
Version: 5
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