PowerScale: The management (bge0) interface should be used for SSH only.
Summary: The 1G management (mgmt) interface on Gen6 does not support TCP Segmentation Offload (TSO) and should be used exclusively for SSH only.
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Symptoms
The 1G mgmt interface on Generation 6 hardware is designed to handle ssh traffic. It does not support TCP Segmentation Offload (TSO). This can cause the interface to flap when exposed to a moderate to heavy workload.
If there is noticeable port flapping on MGMT-1 interfaces, also check for watchdog resets for bge interfaces in messages logs.
The reset looks like this:
2018-05-22T09:24:12-05:00 <0.7> isilon-3 /boot/kernel.amd64/kernel: bge0: watchdog timeout -- resetting
Cause
The mgmt interface does not support TSO, all segmentation is passed to the CPU for processing.
Resolution
There are two workarounds that are recommended to resolve this issue:
Contact Support if there are any concerns or questions.
- Unplug the 1G interfaces and use 10G for both management and data pools.
- This method is recommended first because it introduces no caveats.
- See "Notes" for this action plan if the interface is already configured.
- Create a management pool for SSH assigned to the 1G interfaces. Then create a management pool for WebUI and data pools for all other traffic, assign the 10G interfaces to these pools.
- This method requires the following conditions:
- All subnets must have a unique gateway priority. Support recommends using 10 as the highest priority, and going up by 10 for each lower priority. (that is: 10,20,30,40, and so on)
- The highest priority subnet must include the WebUI management pool.
- The SSH pool must be part of the System Access Zone.
Contact Support if there are any concerns or questions.
Additional Information
If the MGMT-1 interfaces were previously configured, the following steps provide an action plan for removing those interfaces from use.
- If the 10G switch can see the same network as the 1G switch:
- Add a 10G interface to the management pool.
- Verify that the cluster can be reached over the IP assigned to the 10G interface.
- Add the remaining 10G interfaces to the management pool.
- Remove a single 1G interface. This is ideal from Node 2 or above.
- Verify that the IP for that node is reachable over the 10G with the 1G removed.
- Remove the remaining 1G interfaces.
- Test all nodes to verify that the WebUI and SSH work for all management pool addresses.
- If the 10G switch cannot access the management subnet. There are two options in this case:
- Create a new subnet for management on the 10G switch.
- Work with the networking team to add the vlan/subnet to the 10G switch. (then follow the steps above)
Affected Products
Isilon Gen6Products
PowerScale OneFSArticle Properties
Article Number: 000037443
Article Type: Solution
Last Modified: 15 Sep 2025
Version: 4
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