ECS: 다이얼 홈 - Ref_ID: BtreeChunkLevelGC - 증상 코드: 1321

Summary: 이것은 ECS 3.3에 도입된 Dial-Home입니다. 경고.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

ECS 시스템에서 다음 알림과 함께 다이얼 홈을 실행했습니다. 

<?xml version="1.0" encoding="UTF-8"?>
<ConnectHome SchemaVersion="1.0.8"
    xsi:schemaLocation="/opt/connectemc/schema/ema_ConnectHome108.xsd" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <TransType>10</TransType>
    <TransTypeDesc>EventXML</TransTypeDesc>
    <TransID>0</TransID>
    <Node Status="Unknown" State="Unknown" ID="psnt1">
        <Identifier>
            <DeviceState>1</DeviceState>
            <DeviceStatus>1</DeviceStatus>
            <ClarifyID>psnt1</ClarifyID>
            <SiteName>UNKNOWN</SiteName>
            <Vendor>EMC</Vendor>
            <DeviceType>ElasticCloudStorageApp</DeviceType>
            <Model>ElasticCloudStorage</Model>
            <SerialNumber>psnt1</SerialNumber>
            <WWN>ECSQE00077</WWN>
            <Platform>platform</Platform>
            <OS>SLES</OS>
            <OS_VER>12.3</OS_VER>
            <UcodeVer>3.3.0.0-4352.834410f</UcodeVer>
            <EmbedLevel>2</EmbedLevel>
            <InternalMaxSize>512800</InternalMaxSize>
            <Comment>Object Alert</Comment>
        </Identifier>
        <Connection>
            <ConnectType>ESRS</ConnectType>
            <IPName>orem-maize.ecs.lab.emc.com</IPName>
            <ConnectNum>169.254.197.3</ConnectNum>
            <Port>22</Port>
        </Connection>
        <HeartBeat>
            <HBStatus></HBStatus>
            <HBState></HBState>
        </HeartBeat>
        <InternalData>
            <FileList/>
            <EventList>
                <Event>
                    <SymptomCode>1321</SymptomCode>
                    <Category>Configuration</Category>
                    <Severity>Warning</Severity>
                    <Status>Unknown</Status>
                    <Component>Object</Component>
                    <ComponentID></ComponentID>
                    <SubComponent>BTREE Chunk GC</SubComponent>
                    <SubComponentID></SubComponentID>
                    <CallHome>true</CallHome>
                    <FirstTime>2019-01-29T20:09:07.861Z</FirstTime>
                    <LastTime>2019-01-29T20:09:07.861Z</LastTime>
                    <Count>0</Count>
                    <EventData><![CDATA[]]></EventData>
                    <Description><![CDATA[System metadata garbage collection throughput is too slow to catch up with garbage detection. Please involve ECS engineering.  [Ref_ID : BtreeChunkLevelGC]]]></Description>
                </Event>
            </EventList>
        </InternalData>
        <ExternalFiles/>
    </Node>
</ConnectHome>

Cause

BTREE GC는 청크 재확보 단계에서 느리게 작동합니다. 이 알림은 전체 가비지가 1TB를 초과하고 가비지 탐지 속도와 가비지 청크 재확보 속도 간의 차이가 100GB보다 큰 경우에 생성됩니다. 이 알림은 시스템이 이 상태로 7일 동안 유지되면 전송됩니다.

Resolution

  1. putty 세션을 통해 클러스터의 노드 중 하나에 연결합니다.
  2. 현재 센서 상태를 확인합니다.
명령:
svc_rest_cmd -i `hostname -i` /vdc/sensor/status/BtreeChunkLevelGC
# svc_rest_cmd -i `hostname -i` /vdc/sensor/status/BtreeChunkLevelGC
svc_rest_cmd 1.0.10

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<SensorStatusList>
  <SensorId>BtreeChunkLevelGC</SensorId>
  <ListSensorStatus>
    <SensorStatusRestRep>
      <ContextId>Btree Chunk Level GC</ContextId>
      <CurrentState>OK</CurrentState>
      <NodeId>1f4368c3-37cd-467f-9efc-289264806ea0</NodeId>
      <PreviousState>OK</PreviousState>
      <Time>1551118064264</Time>
    </SensorStatusRestRep>
  </ListSensorStatus>
  1. CurrentState>가<OK로 설정된 경우 error가 활성 상태가 아니며 이는 잘못된 알림일 수 있습니다. 알림을 무시하되 다음 주 내에 다시 트리거되면 기술 지원 부서에 서비스 요청을 개설하십시오.

Affected Products

ConnectEMC, ECS Appliance
Article Properties
Article Number: 000038616
Article Type: Solution
Last Modified: 17 Dec 2025
Version:  8
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