Avamar:由於 Jetty Service 不在執行中,目標虛擬機器主機無法存取代理

Summary: 本文說明當目標虛擬機器無法連線至代理時,虛擬機器 (VM) 檔案層級還原 (FLR) 會失敗,最終會在長時間執行後逾時。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

在虛擬機器 FLR 期間,Avamar 管理主控台會顯示下列視窗訊息:

FLR 彈出式訊息的螢幕擷取畫面

 

Error message:

Target VM: <VM-hostname> cannot reach proxy: <avamar-proxy-FQDN_or_IP_Address> via https://<proxy-hostname-IP-Address> due to incorrect network configuration.
Restoration may take significantly longer time Press "Continue" to start the restore

Cause

負責在代理上接聽連接埠 443 的服務未執行: 

root@avamar-proxy:~/>: netstat -plnt |egrep "Proto|443"
Proto Recv-Q Send-Q Local Address           Foreign Address         State       PID/Program name
 
root@avamar-proxy:~/>: service jetty status
Jetty Info: Jetty Service is not running.

Resolution

請執行下列動作:

  1. 請先啟動服務再重試 FLR: 
root@avamar-proxy:~/>: service jetty start
Shutting down vami-lighttpd:done.
Jetty Info: Jetty daemon started.
 
root@avamar-proxy:~/>: service jetty status
Jetty Info: Jetty Service is running.[13234]
 
root@avamar-proxy:~/>:  netstat -plnt |egrep "Proto|443"
Proto Recv-Q Send-Q Local Address           Foreign Address         State       PID/Program name
tcp        0      0 :::443                  :::*                    LISTEN      13234/java
 
  1. 確保將服務設定為在多使用者運行等級中自動啟動:  
root@avamar-proxy:~/>: chkconfig --list |grep jetty
jetty                     0:off  1:off  2:on   3:on   4:on   5:on   6:off
 
  1. 若要確保服務在指定的運行級別自動啟動,請使用以下命令更新服務配置:
root@avamar-proxy:~/>:  chkconfig --level 2345 jetty on 
 

如果上述步驟無法解決問題,請執行此額外步驟:

  1.  編輯 /usr/local/avamarclient/bin/config.xml 檔,並將 wget 參數的值從 0 更改為 1:

     <enablewgetrestore>1</enablewgetrestore> 

Affected Products

Avamar
Article Properties
Article Number: 000050308
Article Type: Solution
Last Modified: 17 Apr 2026
Version:  8
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