Avamar 目标虚拟机：虚拟机主机名无法访问代理：由于网络配置不正确，使用 https://proxyIPAddr 的 Proxy-FullyQualifiedDomainName

Summary: 在尝试完成虚拟机 （VM） FLR 期间，会注意到上面的错误消息。然后，FLR 会在长时间运行后失败。

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Symptoms

虚拟机文件级还原，Avamar 管理用户界面中显示以下错误。

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文本错误消息：

Error message: Target VM: VM-hostname cannot reach proxy: Proxy-FullyQualifiedDomainName via https://proxyIPAddr due to incorrect network configuration.
Restoration may take significantly longer time Press "Continue" to start the restore

                                                                             

Cause

负责侦听代理中端口 443 的服务未运行：
 

Proxy-FullQualifiedDomainName:~ # netstat -plnt |egrep "Proto|443"
Proto Recv-Q Send-Q Local Address           Foreign Address         State       PID/Program name

Proxy-FullQualifiedDomainName:~ # service jetty status
Jetty Info: Jetty Service is not running.


 

Resolution

启动服务，然后再次启动 FLR 重试。
  
Proxy-FullQualifiedDomainName:~ # service jetty start
Shutting down vami-lighttpd:done.
Jetty Info: Jetty daemon started.

Proxy-FullQualifiedDomainName:~ # service jetty status
Jetty Info: Jetty Service is running.[13234]

Proxy-FullQualifiedDomainName:~ # netstat -plnt |egrep "Proto|443"
Proto Recv-Q Send-Q Local Address           Foreign Address         State       PID/Program name
tcp        0      0 :::443                  :::*                    LISTEN      13234/java



-- Also make sure the service is configured to start automatically in multi-user runlevels:
 

Proxy-FullQualifiedDomainName:~ # chkconfig --list |grep jetty
jetty                     0:off  1:off  2:on   3:on   4:on   5:on   6:off


-- Case change the service configuration to automatically start on given runlevels is necessary, use command below:

Proxy-FullQualifiedDomainName:~ # chkconfig --level 2345 jetty on

-- In case the above steps didn't fix the issue, follow next steps:
  1.  在用于 FLR 的代理上编辑 usr/local/avamarclient/bin/config.xml。
  2.  将 wget 参数的值从 0 更改为 1，如下所示： 
     <enablewgetrestore>1</enablewgetrestore> 




Affected Products

Avamar
Article Properties
Article Number: 000050308
Article Type: Solution
Last Modified: 05 Sep 2025
Version:  4
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