Dell Unity：LDAP 服务器连接失败

Summary: Dell Unity：LDAP 服务器连接失败

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Symptoms

客户正在阵列上配置 LDAP，并遇到 LDAP 服务器连接失败的问题。

无法连接到 LDAP 服务器。请重新检查“配置 LDAP 服务器凭据”页面上报告的目录服务下的 LDAP 配置。

LDAP Domain = jstone.mystore.com
Distinguished Name=CN=unity-service, CN=Users, DC=jstone, DC=mystore, DC=com
Password=matched to domain account password set for unity-service in Active Directory
Port=389

依次单击 Apply>和 <Verify Credentials。>> 此时将显示连接失败消息。

 

Cause

未配置 NTP。

 

Resolution

设置 NTP 后，LDAP 身份验证成功运行。

 

Additional Information

  1. 检查 Unity 和 LDAP 服务器之间的网络连接。您可以参阅 CLI 指南 /net/util/ping 或 /net/util/traceroute 进行检查。

  2. 如果连接正常，您可能需要检查绑定 DN 是否正确。请参阅 CLI 指南 /net/nas/ldap

请检查并确保绑定 DN 路径与 LDAP 服务器设置匹配。

 

Affected Products

Dell EMC Unity Family

Products

Dell Unity 300, Dell EMC Unity 300F, Dell EMC Unity 400, Dell EMC Unity 400F, Dell EMC Unity 500, Dell EMC Unity 500F, Dell EMC Unity 600, Dell EMC Unity 600F, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Family , Dell EMC Unity Hybrid ...
Article Properties
Article Number: 000052055
Article Type: Solution
Last Modified: 20 Oct 2025
Version:  7
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