Avamar：Proxy Deployment Manager 无法部署新代理

Summary: 部署报告 “ERROR DEPLOYING PROXY;” 注册失败并出现网络超时，因为实用程序节点和代理之间的端口 5489 被阻止。

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Symptoms

  • Proxy Deployment Manager 未能在注册步骤中部署新代理，显示 "ERROR DEPLOYING PROXY" 错误信息。
  • 代理部署成功，但由于向 Avamar 注册的步骤失败而遭到破坏。
    • 检查以下路径中的代理部署日志时：
/usr/local/avamar/var/log/vcs/deploymanager.log
  •  日志显示以下内容。
yyyy-mm-19Thh:mm:ss.682+0100 TRACE [Thread-24      ][             util.VcConnection#        keepAlive]: Keep-aliving VC session
yyyy-mm-19Thh:mm:ss.682+0100 TRACE [Thread-24      ][ impl.ConnectionManagerService#    sendKeepAlive]: Keep-alive connection manager session: ...2cc6b4c9b53d
yyyy-mm-19Thh:mm:ss.803+0100 DEBUG [ool-10-thread-5][       util.ProxyNetworkWaiter#mServiceReachable]: Failure (timed out)
yyyy-mm-19Thh:mm:ss.803+0100 WARN  [ool-10-thread-5][       util.ProxyNetworkWaiter#waitForNetworking]: Proxy CIM service is not reachable
yyyy-mm-19Thh:mm:ss.803+0100 ERROR [ool-10-thread-5][       util.ProxyNetworkWaiter#waitForNetworking]: Unable to establish connection to proxy.
yyyy-mm-19Thh:mm:ss+0100 WARN  [ool-10-thread-5][           worker.DeployWorker#              run]: Network timeout
yyyy-mm-19Thh:mm:ss.829+0100 DEBUG [ool-10-thread-5][             worker.TaskWorker#teTaskDescription]: Updating task description: 
yyyy-mm-19Thh:mm:ss.834+0100 INFO  [ool-10-thread-5][             worker.TaskWorker#    sendTaskError]: Sending fault com.emc.avamar.vmware.vcs.deploymanager.network_timeout_fault
yyyy-mm-19Thh:mm:ss.849+0100 INFO  [ool-10-thread-5][           worker.DeployWorker#              run]: Deploy of proxy <New_Proxy_Name> to host <ESX_FQN> was not successful. Cleaning up deploy artifacts...
yyyy-mm-19Thh:mm:ss.849+0100 DEBUG [ool-10-thread-5][             worker.TaskWorker#teTaskDescription]: Updating task description: Cleaning up after error...

Cause

  • 代理部署成功，但在注册步骤中失败，并在失败之前报告正在等待网络处于“正在进行”状态。
  • Avamar Utility Node 和代理之间的 端口 5489 似乎已禁用，因为此端口对于注册过程（虚拟设备管理界面过程）非常重要。

Resolution

在从实用程序节点到代理的方向上启用端口 #5489，这应该可以解决问题。

Additional Information

请参阅以下链接，以查找 Dell Avamar 与 VMware 集成所需的数据端口列表。（第 125 页） 

Dell Avamar for VMware19.12 用户指南

Affected Products

Avamar

Products

Avamar
Article Properties
Article Number: 000054716
Article Type: Solution
Last Modified: 20 Nov 2025
Version:  4
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