SourceOne Email Management:日誌應用程式隨機變得無回應

Summary: 由於過早調用 MAPIUninitialize() 函數,日誌應用程式隨機變得無回應。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

SourceOne ExJBJournal.exe 應用程式隨機失敗。

在事件檢視器中,可以看到下列內容:

Faulting application name: ExJBJournal.exe, version: 7.2.3.3029, time stamp: 0x5739b775
Faulting module name: EMSMDB32.DLL_unloaded, version: 15.0.4849.1000, time stamp: 0x5784efbe
Exception code: 0xc0000005
Fault offset: 0x00011d8b
Faulting process id: 0x1b7c
Faulting application start time: 0x01d1f95e167f6a36
Faulting application path: D:\EMC SourceOne\Worker\bin\ExJBJournal.exe
Faulting module path: EMSMDB32.DLL
Report Id: 5e20c21a-6551-11e6-8102-005056ac7d10
Faulting package full name:
Faulting package-relative application ID:

Cause

致電時出現此問題 MAPIUninitialize() 函數。調用該函數的時間太快。

Resolution

為避免 ExJBJournal.exe 應用程式在呼叫時崩潰 MAPIUninitialize(),在調用它之前進行了代碼更改以延遲 5 秒。

SDR 58719 引述的軟體缺陷會導致此問題。
此問題已在 SourceOne Email Management 7.2 SP4 修補程式 3 及更新版本的更新或 Service Pack 版本中解決。

SourceOne 修補程式與 Service Pack 可在 Dell 支援驅動程式與下載下載。

Affected Products

SourceOne

Products

SourceOne
Article Properties
Article Number: 000055227
Article Type: Solution
Last Modified: 01 Jun 2026
Version:  6
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