SourceOne Email Management：日志应用程序随机变得无响应
Summary: 由于 MAPIUninitialize（） 函数调用过早，日志应用程序随机变得无响应。
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Symptoms
SourceOne ExJBJournal.exe 应用程序随机失败。
在事件查看器中，可以看到以下内容：
Faulting application name: ExJBJournal.exe, version: 7.2.3.3029, time stamp: 0x5739b775
Faulting module name: EMSMDB32.DLL_unloaded, version: 15.0.4849.1000, time stamp: 0x5784efbe
Exception code: 0xc0000005
Fault offset: 0x00011d8b
Faulting process id: 0x1b7c
Faulting application start time: 0x01d1f95e167f6a36
Faulting application path: D:\EMC SourceOne\Worker\bin\ExJBJournal.exe
Faulting module path: EMSMDB32.DLL
Report Id: 5e20c21a-6551-11e6-8102-005056ac7d10
Faulting package full name:
Faulting package-relative application ID:
Cause
调用时出现问题 MAPIUninitialize() 功能来实现。该函数调用得太早。
Resolution
为了避免 ExJBJournal.exe 调用时应用程序崩溃 MAPIUninitialize()，则在调用代码之前进行了代码更改以延迟 5 秒。
SDR 58719 下提到的软件缺陷会导致此问题。
此问题在 SourceOne Email Management 7.2 SP4 热修复程序 3 及更高版本的更新或 Service Pack 版本中得到解决。
SourceOne 修补程序和服务包可在 戴尔支持驱动程序和下载中下载。
Affected Products
SourceOneProducts
SourceOneArticle Properties
Article Number: 000055227
Article Type: Solution
Last Modified: 01 Jun 2026
Version: 6
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