Connectrix: Cisco switch reset after bringing up an ISL post power outage
Summary: Cisco switch reset after bringing up an ISL post power outage
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Symptoms
Switch reset after bringing up an ISL post power outage
A system resets after powerup due to errors in the FDMI service. The following type of syslog messages is logged:
%CALLHOME-2-EVENT: SW_CRASH fdmi in slot 7 crashed with crash type : stateful crash %FDMI-2-PSS_CFG_RESTORE_ERROR: Configuration restoration for runtime db failed with error 0xffffffff for key type 32800
The "show system reset-reason" has the following reset reasons:
----- reset reason for Supervisor-module 8 (from Supervisor in slot 8) --- Reason: Reset triggered due to HA policy of Reset Service: fdmi crashed in swover ----- reset reason for Supervisor-module 7 (from Supervisor in slot 7) --- Reason: Reset triggered due to HA policy of Reset Service: fdmi hap reset
Cause
This issue is rare and only been seen after a system powerup when bringing up an ISL.
Resolution
Workaround:
Disable FDMI on the hosts/HBAs.
Note: FDMI cannot be disabled on the switch.
Fix:
The fix will be in future release 6.1.19 (no current GA date available)
Affected Products
Connectrix MDS-Series FirmwareProducts
Connectrix MDS-Series Firmware, Connectrix MDS-Series HardwareArticle Properties
Article Number: 000064913
Article Type: Solution
Last Modified: 01 May 2026
Version: 5
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