Avamar: Avbildssäkerhetskopiering av en virtuell dator misslyckas med kod 10014

Summary: Avbildssäkerhetskopiering av en virtuell dator misslyckas med kod 10014 på grund av en skadad referenssäkerhetskopia som gjordes vid ett tidigare tillfälle

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms



Loggarna visade följande fel: 
>2020-03-23 08:29:40 avvcbimage Info <14698>: submitting pax container change block extents: >2020-03-23 08:29:40 avvcbimage Error <0000>: [IMG0010] pax_container::beginfile(virtdisk-flat.vmdk) returned problem:32 >2020-03-23 08:29:40 avvcbimage Info <9772>: Starting graceful (staged) termination, openPaxFile returned error (wrap-up stage) >2020-03-23 08:29:40 avvcbimage Error <0000>: [IMG1003] Backup of [AVAMAR_AVAMAR_AVAMAR_AVAMAR_ AVAMAR-12] AVAMAR01 (347ca96a-ccc7-497a-bded-a66fab5f986f)/AVAMAR01 (347ca96a-ccc7-497a-bded-a66fab5f986f)_2.vmdk failed >2020-03-23 08:29:40 avvcbimage Info <16041>: VDDK:VixDiskLib: VixDiskLib_Close: Close disk. >2020-03-23 08:30:27 avvcbimage Info <6033>: Begin STDERR from run-at-end: curl: (35) error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol Use of uninitialized value $availableversion in concatenation (.) or string at /usr/local/avamarclient/etc/scripts/proxymountclient.pl line 284. 
After further investigation found the problem with labelnum taken from previous backup that is corrupted and causing the failure:
2020-03-27 10:30:41 avvcbimage Info <11986>: Changed block tracking is engaged for this VM 2020-03-27 10:30:41 avvcbimage Info <11987>: Reference backup is #713 captured on 2020-02-29 23:34:26 2020-03-27 10:30:41 avvcbimage Info <14680>: A reference to a valid prior backup is available so this will be an incremental. 
 

Cause

Ett skadat referensnummer för säkerhetskopiering gör att säkerhetskopieringen misslyckas.

Resolution

En tillfällig lösning på problemet:
  • Avaktivera CBT och gör en fullständig säkerhetskopiering.
  • Aktivera CBT igen för att bekräfta att stegvis säkerhetskopiering också fungerar som den ska.

 

Affected Products

Avamar

Products

Avamar
Article Properties
Article Number: 000069322
Article Type: Solution
Last Modified: 12 Jun 2021
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.