RecoverPoint for Virtual Machines：vRPA 上的进程崩溃导致复制影响

Summary: 处于错误状态的一致性组 （CG） 无法访问 RecoverPoint Appliance （RPA） 的存储库 （KVOL） 和日志 （JVOL） 卷。

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Symptoms

在 RecoverPoint for VMs （RP4VMs） 环境中，一致性组 （CG） 可能会进入错误状态，因为 RPA 无法访问存储库和日志卷。

仪表板或系统状态输出中的错误：

ERROR: Journal volume [Copy, PROD, IOFilter_JVOL_00044] cannot be accessed by: RPA 2

控制/复制日志中可能出现的错误：

2020/02/12 23:40:02.275 - #0 - 13659/13550 - MultiPath: errno=0 PathImporter::importFinished: got MPI error: SanDiscoveryBoxMgrProxy connection lost (maybe storage process died?) a_res.error = 1
2020/02/12 23:40:02.275 - #2 - 13631/13550 - MultiPath: MPVolumeConnectingState::handleImportedPaths: requesting non-optimized:  a_volume = 0x483a04edc455f87e (StorageType=RP_VSTORAGE, revision=
2020/02/12 23:40:02.275 - #0 - 13631/13550 - MultiPath: errno=0 PathImporter::importFinished: got MPI error: SanDiscoveryBoxMgrProxy connection lost (maybe storage process died?) a_res.error = 1
2020/02/12 23:40:02.275 - #2 - 13631/13550 - MultiPath: MPVolumeConnectingState::handleImportedPaths: requesting all:  a_volume = 0x483a04edc455f87e (StorageType=RP_VSTORAGE, revision=
2020/02/12 23:40:02.275 - #0 - 13631/13550 - MultiPath: errno=0 PathImporter::importFinished: got MPI error: SanDiscoveryBoxMgrProxy connection lost (maybe storage process died?) a_res.error = 1
2020/02/12 23:40:02.275 - #2 - 13631/13550 - MultiPath: MultiIOSender::finish: IO error m_volume.getGuid() = 0x483a04edc455f87e &m_io = 0x7f5ef4887950 this = 0x7f5ef4887940 a_status = general error MPVolumeConnectingState

存储日志显示日志记录在当前时间之前停止（进程未运行）。

另一个症状可能是复制过程重新启动。
RPA 内核日志（提取的“*/files/var/log/kern.log”）显示复制过程的“内存不足终止”：

Nov 26 13:36:40 localhost kernel: [4545420.314953] Out of memory: Kill process 4842 (replication) score 530 or sacrifice child
Nov 26 13:36:40 localhost kernel: [4545420.354484] Out of memory: Kill process 4842 (replication) score 530 or sacrifice child

 

Cause

由于内存不足，RPA 进程崩溃。RPA 虚拟机没有保留所有内存。

 

Resolution

解决 方案：
重新启动 RPA。

分辨率：
验证所有 RPA 是否都预留了所有来宾内存。

在 vSphere 下，右键单击 vRPA VM > Edit settings... >展开内存部分>，选择保留所有来宾内存（全部锁定），>然后单击确定。
vRPA 设置的内存部分

 

Affected Products

RecoverPoint

Products

RecoverPoint, RecoverPoint for Virtual Machines
Article Properties
Article Number: 000071407
Article Type: Solution
Last Modified: 01 May 2026
Version:  7
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