VxRail: Virtual Machine Consolidation is Needed

Summary: Consolidation error in backup and VEEAM product is failing.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Error below is received "consolidation error" while backup is in progress in VEEAM software.
Screenshot of consolidation error 

Screenshot of locked file error 
 

Cause

Locked file

Resolution

Review the settings of each Veeam Proxy looking for any disks which match the following:

  • The name of the Virtual Machine Disk (VMDK) does not match the proxy, and matches a Virtual Machine (VM) identified in the previous section.
  • Disk has a Disk Mode of [Independent - Non-Persistent]
    Note: If the proxy is used as a Target Proxy for replication, the replica disks are attached as Dependant.

           Screenshot of where to check the disk mode 

A disk which was hot added to a proxy must be released by following the below steps.

  1. Click the down arrow symbol to select the disk for removal.

         Screenshot of removing the disk 

Note: Do not check the box to delete files from datastore!
        Do not delete the files 

  1. Click [OK] to confirm removal.
  2. After the disk is released from the proxy, attempt ConsolidationThis hyperlink is taking you to a website outside of Dell Technologies. again.

- If the issue remains run below command:

ps | grep -i vm-dir


- If the output is empty turn off the VEEAM server.
- Right-click the VMs having the consolidation error, select snapshots --> consolidate.

Affected Products

VxRail Software
Article Properties
Article Number: 000078080
Article Type: Solution
Last Modified: 30 Jul 2025
Version:  6
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