Boot up issue with Intel Matrix storage manager option and a blinking cursor on the screen

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Symptoms

Article Summary:
Boot up issue with Intel Matrix storage manager option and a blinking cursor on the screen


Table of Contents:
  1. Symptom
  2. Resolution





1.


  Symptom 




System wont boot up to windows with Intel matrix Storage Manager option and a blinking cursor on the scree. The computer would not proceed to advanced boot option as well.







2.


  Resolution  

  • Ensure that there is no USB Hard drive plugged on the system.
  • If there is any, shut the computer down
  • Disconnect the USB Flash/Hard drive
  • Restart the computer


Article Properties
Article Number: 000122648
Article Type: Solution
Last Modified: 21 Feb 2021
Version:  3
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