PowerStore: Unencrypted Clusters – Drive Related Considerations

Summary: Customers may purchase PowerStore Appliances where data encryption is disabled due to strict government regulations. Adding a previously used drive to an unencrypted appliance can impose a risk to the system, potentially causing Partial Data Inconsistency. ...

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Symptoms

Customers may purchase from Dell EMC, PowerStore Appliances where data encryption is disabled due to strict government regulations.
If a drive that was previously used is added to the unencrypted appliance, the appliance will identify the drive and allow it to be added to the system.
Such a drive will impose a risk to the system, in the event of a catastrophic event and may result in Partial Data Inconsistency.

The following limitations apply:
  • When Scaling-Out or replacing a defective drive, only use hardware ordered from DellEMC (arrived directly from Dell manufacturing).
  • Do not reuse hardware originating from another Appliance.
     

    Query Encryption Configuration

    To query your cluster’s encryption configuration, use either:
  • The PowerStore Manager (Settings --> Encryption)
  • The RestAPI
     

    Solution

    The issue is resolved in release 1.0.1.0.5.002 and later.

Cause

  • Customers may purchase from Dell EMC, PowerStore Appliances where data encryption is disabled due to strict government regulations.
  • When Scaling-Out or replacing a defective drive, only use hardware ordered from DellEMC (arrived directly from Dell manufacturing).
  • Do not reuse hardware originating from another Appliance.

Resolution

The issue is resolved in release 1.0.1.0.5.002 and later.

Affected Products

PowerStore
Article Properties
Article Number: 000123157
Article Type: Solution
Last Modified: 13 Jun 2025
Version:  6
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