How To Stop WMI, SMBIOS-Related Errors Using the CCTK tool in WinPE
Summary: Learn more about resolving an issue were using the Dell Client Configuration Toolkit (CCTK) Command Configure tool. It causes Windows Management Instrumentation (WMI) and System Management BIOS (SMBIOS)-related error messages in the Windows Preinstallation Environment (WinPE). ...
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Instructions
Dell's Command Configure CCTK tool is causing WMI and SMBIOS error messages.
The Dell Command Configure command-line tool CCTK.exe may return one of the following errors when attempting to run it under a WinPE environment.
On-screen Errors:
CoCreateInstance() failed for locator
GetWMISMBIOSTable: NULL pointer to SMBIOS Entry specified.
GetWMISMBIOSVersion: null pointer passed as pSmbios. getSmbiosTable():
GetWMISMBIOSData returned 0 for buffer size. CoCreateInstance() failed for locator
GetWMISMBIOSTable: NULL pointer to SMBIOS Entry specified.
GetWMISMBIOSVersion: null pointer passed as pSmbios. getSmbiosTable():
GetWMISMBIOSData returned 0 for buffer size.How to stop Dell's Command Configures CCTK tool causing WMI and SMBIOS error messages
The reason the on-screen errors occur is that there is a WMI package WinPE-WMI that is required for CCTK.exe to run. It is not included when creating the WinPE media using the Microsoft Assessment and Development Kit (ADK) by default.
Use the appropriate batch file that Dell supplies with the CCTK tool:
_x86)64)winpe_10.bat
"%DISM%" /image="%WINPEPATH%"\mount/Add-Package/PackagePath:"%ADKTOOKS%\WinPE_OCs\winpe-wmi.cab
Alternatively, use the following link. It is a detailed guide by Microsoft on how to add the package:
Affected Products
Dell Pro All-in-One, Dell Pro Max Micro, Dell Pro Max Slim, Dell Pro Max Tower, Dell Pro Micro, Dell Pro Slim, Dell Pro Tower, Dell Slim, Dell Tower, OptiPlex, XPS, Dell Laptops, Dell Plus, Dell Pro, Dell Pro Max, Dell Pro Plus, Dell Pro Premium
, Latitude, Dell Pro Rugged, XPS, Fixed Workstations, Mobile Workstations, Dell Command | Configure
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Article Properties
Article Number: 000123169
Article Type: How To
Last Modified: 22 Jun 2026
Version: 7
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