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Diagnostic tools for advanced troubleshooting on PowerEdge servers

Summary: In this article we want to show you different ways to run diagnostics on your server for identifying the source of an error. A lot of tools are available depending on the situation andSee more

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Article Content


Resolution

In this article, we want to show you different ways to run diagnostics on your server for identifying the source of an error. A lot of tools are available depending on the situation and whether the server can be taken offline or not.


Tools \ PowerEdge Server Generation

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Dell Online Diagnostics (tests all hardware components)

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32-bit Diagnostics (tests all hardware components)

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Embedded Hardware Diagnostics (tests all hardware components)

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Intel Processor Diagnostic Tool (measures CPU performance)

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IOmeter (measures I/O performance)

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SLN292190_en_US__36icon Note: Let us help you to get to know which PowerEdge server generation your system belongs to.

For information on gathering logs on servers, browse this article.


Click the tool you are interested in:

  • Tests all hardware components
  • Works on Microsoft Windows and various Linux versions.
  • Does not work under VMWare ESXi or Citrix XenServer.
  • No server restart required.
  • The results can be saved.
SLN292190_en_US__36icon Note: Does not work with the S300 RAID controller.

Article: How to run the Dell Online Diagnostics to troubleshoot the different components in a PowerEdge Server


  • Tests all hardware components
  • A reboot is necessary.
  • Program starts from a bootable USB stick.
  • Works on any server up to and including Generation 11.
  • The results can be saved.

Article: How to run the Dell 32-Bit Diagnostics to troubleshoot the different components in a PowerEdge Server


  • Tests all hardware components
  • Available in servers since PowerEdge Server Generation 11 (except T110!)
  • Is a function of the Lifecycle Controller.
  • A reboot is necessary.
  • The results cannot be saved.
SLN292190_en_US__36icon Note: Hardware diagnostics of Generation 12 + 13 servers always test all components of the server first.

Article: How to Run Hardware Diagnostics on your PowerEdge Server


  • Is a third party tool
  • Measures CPU performance
  • Works on Windows without restart of system
  • Bootable Linux version is available
  • The results can be saved.

Article: How to run a diagnostic on the Processor when the system performance is slow.


  • Is a third-party tool
  • Measures I/O performance
  • Works on Windows and Linux.
  • The results can be saved.

Article: How to test performance on PowerEdge servers with Iometer


SLN292190_en_US__36icon Note: Once these tools have been used to diagnose the source of the issue, a report is shown that can be saved for analysis. It is important to note where this report is located.

 

Article Properties


Affected Product

PowerEdge

Last Published Date

13 Jul 2022

Version

6

Article Type

Solution