PowerEdge: How to export the PERC Controller Debug Log from the RAID Controller HII Menu

Summary: This article explains how to export the RAID controller log (TTY log) directly from RAID Controller (PERC).

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Instructions

This article explains how to export the RAID controller log (TTY log) directly from RAID Controller (PERC).
In addition to this, you can also export the RAID controller log (TTYlog) from OpenManage Server Administrator (OMSA) using the interface or using PERCCLI.

Note: The PERC controller debug log is also known as a TTY log among Technical Support.

Prepare a USB flash disk to save the log.
The following steps work for PERC8/PERC9/PERC10 series. This example uses a PERC10-H740.

  1. Click F2 to enter the system BIOS.
    BIOS POST screen 
  2. Choose Device Settings
    BIOS Device Settings selection 
  3. Choose Integrated RAID Controller
    BIOS Device Settings Integrated RAID Controller selection 
  4. Choose Main Menu
    RAID Controller Main Menu selection 
  5. Choose Controller Management
    RAID Configuration Main Menu Controller management selection 
  6. Go to the bottom of the page and choose Advanced Controller Management
    Configuration Management Advanced Controller Management selection 
  7. Choose Save Debug Log
    Save debug log selection 
  8. Select the location and enter the file name then choose Save Log
    Save Log selection 
  9. Click ok
    Save Log successful OK selection 
     

Affected Products

PowerEdge RAID Controller H345, PowerEdge RAID Controller H350 Adapter SAS, PowerEdge RAID Controller H355 Front SAS, PowerEdge RAID Controller H355 Adapter SAS, PowerEdge RAID Controller H365i Adapter, PowerEdge RAID Controller H365i Front DC-MHS , PowerEdge RAID Controller H730P MX, PowerEdge RAID Controller H745, PowerEdge RAID Controller H745P MX, PowerEdge RAID Controller H750 Adapter SAS, PowerEdge RAID Controller H755 Adapter, PowerEdge RAID Controller H755 MX Adapter, PowerEdge RAID Controller H755N Front NVMe, PowerEdge RAID Controller H755 Front SAS, PowerEdge RAID Controller H330, PowerEdge RAID Controller H730, PowerEdge RAID Controller H730P, PowerEdge RAID Controller H740P ...
Article Properties
Article Number: 000134783
Article Type: How To
Last Modified: 30 Jan 2026
Version:  7
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.