Article Number: 000177712


How to Install Your Adobe Software

Summary: This article provides information about how to download and install the Adobe software that is purchased with your Dell computer.

Article Content


Symptoms

Adobe Acrobat or other Adobe software license that is purchased with your Dell computer can be viewed using Dell Digital Delivery.

Cause
Adobe software is provided through Dell Digital Delivery and it is not pre-installed on your computer.
Resolution

How do I get the product key for my Adobe software?

Your adobe product key will be available through the Dell Digital Delivery software. Dell Digital Delivery software is pre-installed at the factory on your Dell computer.

Visit Dell Digital Delivery website for more information on how to use and re-install Dell Digital Delivery.

How to install Adobe software on my Dell computer?

  1. Open Dell Digital Delivery on your Dell computer.

  2. Your Adobe software will be displayed along with all your other available software.

  3. Click Redeem on your Adobe software and then click on Copy License Key.

    SLN319949_en_US__1I_adobe_redeem_01_mr_v1a(1)
    Figure 1: Dell Digital Delivery (English Only)
  4. Go to https://creative.adobe.com/redeem/acrobat

    • If you already have an Adobe ID sign in to continue.

    • If you do not have an Adobe ID, click Get an Adobe ID to create a new Adobe ID. For help creating an Adobe ID, see the Create or update your Adobe ID website Link to an external website.

  5. Once you have logged in, enter the code you copied from Dell Digital Delivery and click Redeem.

  6. Click Get Started.

  7. The setup will indicate that a verification e-mail has been sent to the e-mail you used for your Adobe ID.

  8. Open your e-mail and open the e-mail verification message.

  9. Click on the link for e-mail verification.

  10. Go back to the Adobe setup and click Check again and continue.

Once the redemption process is complete you will be signed in with your Adobe ID and you will see a list of the available software that can be downloaded.

Refer to Download and install your Creative Cloud apps SLN319949_en_US__2iC_External_Link_BD_v1 for more details on downloading entitled products.

Additional Information
 
Videos
 

Article Properties


Affected Product

Desktops & All-in-Ones, Laptops

Last Published Date

19 Jan 2021

Version

4

Article Type

Solution

Rate This Article


Accurate
Useful
Easy to Understand
Was this article helpful?

0/3000 characters