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PowerStore: Initial Configuration Wizard (ICW) fails if the network ports do not satisfy the required minimum speeds

Summary: Initial Deployment of PowerStore fails if the data port speeds are not 10 Gb or higher.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Example of the error presented during a PowerStore X Initial Configuration Wizard (ICW):

Error Code: 0xE0C010010004
Network Error: Failed creating cluster network, Reason: The speed of network adapter vmnic4 (1000 Mb/s) on the ESXi host xx.xx.xx.xx does not satisfy the minimal requirements (10000 Mb/s). Ensure that the speed is correctly configured on the ethernet switch.



Journal logs (svc_journalctl) example:
Apr 02 22:04:28 xxxxx-A control-path[20401]: [ERROR] [com.emc.bedrock.command.CommandServiceVerticle|vert.x-eventloop-thread-0] [xxxxxxx Received a response to com.emc.cyclone.contexts.networkconfiguration.domain.commands.ConfigureClusterNetworkCommand parent id: xxxxxxx, instance id: , start time: 2021-04-02T22:04:27.549Z The speed of network adapter vmnic4 (1000 Mb/s) on the ESXi host 10.X.XX.XXX does not satisfy the minimal requirements (10000 Mb/s). Ensure that the speed is correctly configured on the ethernet switch.

Cause

The data ports on every node must be connected to minimum 10G ports on the ToR switches.

Resolution

PowerStore did not support 1 Gb ToR connection for data ports in PowerStoreOS Version 1.x.
As of PowerStoreOS 2.0.1, the ICW no longer fails when the link speed is below 10 Gb. 

image.png

The KB examples are for PowerStore X, but the same is true for PowerStore T.
The warning above allows the ICW to continue, and the cluster creation succeeds with 1 Gb links with PowerStoreOS 2.0.1+.
Attention: Using 1 Gb links is not recommended for anything other than management traffic.

If the ICW fails, a reinitialization is required before another ICW attempt is carried out. See PowerStore: How to reinitialize a PowerStore system to factory state using the svc_factory_reset command

Additional Information

Journal sample indications:
Feb 15 18:27:17 xxxx-A kernel: [qede_link_update:3740(ens7f3)]Link is down
Feb 15 18:27:17 xxxx-A kernel: bond0: link status definitely down for interface ens7f3, disabling it
Feb 15 18:27:19 xxxx-A kernel: [qede_link_update:3740(ens7f2)]Link is down
Feb 15 18:27:19 xxxx-A kernel: bond0: link status definitely down for interface ens7f2, disabling it
Feb 15 18:27:40 xxxx-A kernel: [qede_link_update:3733(ens7f3)]Link is up
Feb 15 18:27:41 xxxx-A kernel: bond0: link status definitely up for interface ens7f3, 1000 Mbps full duplex   
Feb 15 18:27:42 xxxx-A kernel: [qede_link_update:3733(ens7f2)]Link is up
Feb 15 18:27:42 xxxx-A kernel: bond0: link status definitely up for interface ens7f2, 1000 Mbps full duplex

Affected Products

PowerStore
Article Properties
Article Number: 000185020
Article Type: Solution
Last Modified: 23 Feb 2022
Version:  4
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