PowerFlex 3.x Silent Corruption Found after Rebuild

Summary: PowerFlex volumes/datastores corrupt after disk failure or node disconnected.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Scenario
Data integrity/corruption detected after rebuild occurs. 

Medium Granularity (MG) pool with Background (BG) Scanner disabled 

Symptoms
SDC-side OS detects file system inconsistency:

2020-11-12T01:12:56.665Z cpu51:8618782)WARNING: Res3: 4324: Volume 5f8ddcc6-987f8604-c721-e4434b22e350 ("CORPFX-PRD-DS09") might be damaged on the disk. Resource cluster metadata corruption has been detected.

Or

2020-11-11T20:12:07.454Z cpu37:2100107)WARNING: VmfsSparse: 4987: Real sector 1838528773 exceeds free sector 241361047

Rebuild occurs, no matter what reason:

22020-11-11 14:57:36.850 MDM_DATA_DEGRADED         ERROR    	 The system is now in DEGRADED state. 

 

Impact

Volume's content is no longer trustworthy.

Cause

Without BG Scanner enabled, the array does not check for data inconsistency.

When a rebuild occurs, secondary copies are promoted to primary, and then replicated.

If the secondary copy does not match the primary (most likely due to silent corruption on disk), the array is serving corrupted data.

Resolution

Remove all volumes in the impacted Storage Pool (SP), and re-create it:

1. Remove the SP devices,
2. Remove the SP,
3. Re-create the SP with zero pad enabled (if disabled), and then the Background scanner can be enabled. → Data_comparison mode is recommended.

Versions 3.5.x.x also include MG checksum for persistent checksumming like FG has.

Impacted Versions

Any version with BG Scanner is disabled.

Fixed In Version

N/A

Affected Products

ScaleIO, PowerFlex Software, VxFlex Product Family
Article Properties
Article Number: 000190451
Article Type: Solution
Last Modified: 28 Apr 2025
Version:  2
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