PowerStore: FC Port reports Link Up with SFP Health Disconnected
Summary: Hosts show no active sessions to a single port. SFP Health reports Disconnected even though there is a login to the fabric.
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Symptoms
From the PowerStore Manager user interface, the affected port shows:
Alerts similar to the following may be present:
This state does not change on SFP reseat or replacement.
State: Link Up
SFP Health: Disconnected
SFP Serial Number: --
SFP Part Number: --
SFP Supported Protocol: Unknown
Alerts similar to the following may be present:
<affected SFP> 0x0030a105 SFP failure state has changed. (removed) SFP module is not inserted or seated correctly.
<affected SFP> 0x0030a104 SFP failure state has changed. (asymmetric) SFP modules inserted in each node of the appliance do not match.
This state does not change on SFP reseat or replacement.
Cause
This is caused by a PowerStoreOS issue.
Resolution
Workaround
Reboot the node reporting the disconnected SFP.Fix
This issue has been fixed in PowerStoreOS 2.1.0.0.Affected Products
PowerStoreArticle Properties
Article Number: 000192914
Article Type: Solution
Last Modified: 12 Jan 2023
Version: 5
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