Charge Light Blinks on Dell XPS 9310

Summary: This article provides information about the computer charge light indicator that blinks intermittently when charging.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Front View

The charge light indicator(See Figure.1 Label 2) is blinking when the computer is charging.

XPS 9310 Front.jpg

Figure.1 XPS 9310 Front

  1. Microphones (2) (optional)
  2. Power and battery-status light. Indicates the power state and battery state of the computer.

Affected computers

  • XPS 9310

Affected operating system

  • Windows 10
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Cause

This computer supports Hybrid Power.

The Hybrid Power feature enables the computer to function optimally during instances of heavy loading, such as graphics and processor-intensive gaming. It does so by coordinating the power input from the power adapter and the battery. This feature is enabled as long as the battery capacity is above 10%.

When the battery charge depletes below 10%, Hybrid Power is disabled, and this may lead to a drop in computer performance. Battery charging resumes immediately when the computer is no longer under heavy loading.

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Resolution

The custom charge mode is set up with guard bands at the low end and high end of the battery charge capacity. While the battery is not at 100% charged, repeated burst charges will not put any additional stress on the battery. There is no impact to battery longevity.

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Affected Products

XPS 13 9310
Article Properties
Article Number: 000196214
Article Type: Solution
Last Modified: 05 May 2025
Version:  8
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