VxRail: Falha na exportação do OVF com erro ao exportar o pacote OVF

Summary: A exportação de OVF do Dell VxRail apresentou falha com o erro, "failed to export OVF package:ThrowableProxy.cause A general system error: The transfer of disks and content failed for the operation" ...

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Symptoms

Quando um cliente tenta exportar um OVF, o download do arquivo é iniciado, mas ele falha após algum tempo. O download de alguns arquivos pode ser bem-sucedido, mas o download dos arquivos vmdk não é bem-sucedido.

 

vpxa.log:

2022-04-06T05:16:23.901Z info vpxa[2105847] [Originator@6876 sub=vpxLro opID=3c359fa7-01-8c] [VpxLRO] -- BEGIN lro-829626 -- vpxa -- vpxapi.VpxaService.addHttpNfcTicket -- 521000b4-a242-c4e2-3cf1-36ece4b673dd
2022-04-06T05:16:23.901Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET 5270bea7-496e-22dc-dd72-1df50ddc5029] Renewed
2022-04-06T05:16:23.901Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET] Scheduling expiry
2022-04-06T05:16:23.901Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET] Created ticket 5270bea7-496e-22dc-dd72-1df50ddc5029
2022-04-06T05:16:23.922Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET 5270bea7-496e-22dc-dd72-1df50ddc5029] Adding file </vmfs/volumes/vsan:52bb3e9ccfc7e738-XXXXXXXXXXX/06214d62-d63b-ea19-XXXX-XXXXXXXXXXXX/XXXXXXX_ABC_3.vmdk>
2022-04-06T05:16:23.922Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET] URL /vm-2320/VirtualLsiLogicSASController0:0 -> disk-0.vmdk
2022-04-06T05:16:23.922Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET 5270bea7-496e-22dc-dd72-1df50ddc5029] Adding file </vmfs/volumes/vsan:52bb3e9ccfc7e738-XXXXXXXXXXX/06214d62-d63b-ea19-XXXX-XXXXXXXXXXXX/XXXXXXX_ABC_5.vmdk>
2022-04-06T05:16:23.922Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET] URL /vm-2320/VirtualLsiLogicSASController0:1 -> disk-1.vmdk
2022-04-06T05:16:23.923Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET 5270bea7-496e-22dc-dd72-1df50ddc5029] Adding file </vmfs/volumes/vsan:52bb3e9ccfc7e738-XXXXXXXXXXX/06214d62-d63b-ea19-XXXX-XXXXXXXXXXXX/XXXXXXX_ABC.nvram>
2022-04-06T05:16:23.923Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET] URL /vm-2320/nvram -> disk-2.nvram
2022-04-06T05:22:32.160Z info vpxa[2105915] [Originator@6876 sub=HttpNfcTicket opID=5aeab8ba-c4] [HTTP-NFC-TICKET 5270bea7-496e-22dc-dd72-1df50ddc5029] Revoked

 

Cause

O problema não está relacionado à função de exportação de OVF. É a função de download no navegador da Web que não consegue manter a sessão de download http ativa até que ela seja concluída.

 

Resolution

Para resolver esse problema, tente outro navegador da Web, como o Firefox.
Como alternativa, use a ferramenta ovf em vez de uma IU da Web para exportar ou implantar arquivos ovf.

 

Consulte a base de conhecimento da VMware abaixo para obter mais detalhes.
https://kb.vmware.com/s/article/1038709Esse hiperlink direcionará você para um site fora da Dell Technologies.

 

Affected Products

VxRail Appliance Family, VxRail Appliance Series, VxRail Software

Products

VxRail Appliance Family
Article Properties
Article Number: 000198912
Article Type: Solution
Last Modified: 08 Apr 2025
Version:  6
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