Dell EMC VxRail: Physical view not working after a code upgrade

Summary: After a successful code upgrade, the physical view stopped working.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

VxRail Manager's physical view does not load any information after a successful upgrade.

web.log: 
2022-04-29 17:06:47.787+0000 ERROR [pool-17-thread-1] com.emc.mystic.manager.cluster.service.ApplianceServiceImpl ApplianceServiceImpl.buildPvNodes:677 - failed to fetch data.
java.lang.IllegalStateException: Duplicate key vmk2 (attempted merging values MANAGEMENT and VMOTION)
        at java.util.stream.Collectors.duplicateKeyException(Collectors.java:133) ~[?:?]
 

Cause

All hosts had the vMotion traffic that is enabled on vmk2.
 

[root@esx-01:~] esxcli network ip interface tag get -i vmk2
Tags: Management, VMotion

Customers may do this to perform cross-cluster/cross-vCenter vMotion, taking advantage of the available routing the Management vmkernel provides.

vMotion has to be enabled on its dedicated interface (Dell vmk4/Quanta vmk3).

Resolution

To resolve this issue, remove vMotion from vmk2 and assign it to a dedicated interface.

Affected Products

VxRail Appliance Family, VxRail Appliance Series
Article Properties
Article Number: 000199158
Article Type: Solution
Last Modified: 25 Mar 2025
Version:  2
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