NetWorker: Linux işletim sisteminde sunucu hizmeti başlatılamıyor.

Summary: Linux ana bilgisayarında Java Yolu güncelleştirildikten sonra bile NetWorker Hizmetleri başlatılamıyor.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

  • NetWorker sunucusu Linux tabanlı işletim sistemine kuruludur.
  • Java yükseltmesi veya NetWorker Çalışma Zamanı Ortamı (NRE) kurulumu gerçekleştirilmiştir.
  • NetWorker sunucusunun nsrd işlemi başlamaz. Aşağıdaki hata görüntülenir.
[root@NSR_HOSTNAME ~]# systemctl start networker
Job for networker.service failed because the control process exited with error code. See "systemctl status networker.service" and "journalctl -xe" for details.
  • journalctl -xe çıktısı şu şekildedir:

    -- Unit networker.service has begun starting up.
    May 25 09:54:15 NSR_HOSTNAME networker.sh[31427]: /nsr/authc/conf/installrc: line 1: /usr/lib/jvm/java-1.8.0-openjdk-1.8.0.332.b09-1.el7_
    May 25 09:54:15 NSR_HOSTNAME networker.sh[31427]: Error:
    May 25 09:54:15 NSR_HOSTNAME networker.sh[31427]: Unable to read consolidated JAVA_HOME from lgtoauthc.  Execute the
    May 25 09:54:15 NSR_HOSTNAME networker.sh[31427]: following script as root to configure lgtoauthc:
    May 25 09:54:15 NSR_HOSTNAME networker.sh[31427]: /opt/nsr/authc-server/scripts/authc_configure.sh
    May 25 09:54:15 NSR_HOSTNAME systemd[1]: networker.service: control process exited, code=exited status=1
    May 25 09:54:15 NSR_HOSTNAME systemd[1]: Failed to start EMC NetWorker. A backup and restoration software package..
    -- Subject: Unit networker.service has failed
    
     

Cause

NetWorker kimlik doğrulama hizmeti, JAVA_HOME değişkeni tarafından belirtilen Java yolunu belirleyemiyor. NetWorker kimlik doğrulama hizmeti, NetWorker sunucusunu başlatamazsa işlem durur.

Resolution

  1. SSH üzerinden NetWorker sunucusunda oturum açın.
  2. Kök kullanıcıya geçiş yapın:
sudo su -
  1. NetWorker'ın kimlik doğrulama komut dosyaları dizinine geçin: cd /opt/nsr/authc-server/scripts.
  2. Kimlik doğrulama hizmeti yapılandırma komut dosyasını çalıştırın: 
/opt/nsr/authc-server/scripts/authc_configure.sh
 
NOT: Java yolu istendiğinde jre yolunu belirtin; NRE kullanılıyorsa Java yolunun belirtilmesi gerekmez.
  1. NetWorker işlemini başlatın:
systemctl start networker

 

Additional Information

Tamamlanmış komut dosyası örneği:
[root@NSR_HOSTNAME ~]# cd /opt/nsr/authc-server/scripts
[root@NSR_HOSTNAME scripts]# /opt/nsr/authc-server/scripts/authc_configure.sh

Specify the directory where the Java Standard Edition Runtime Environment (JRE) software is installed [/opt/nre/java/latest]:

The installation process will install an Apache Tomcat instance.
For optimum security, EMC NetWorker Authentication Service will
use a non-root user (nsrtomcat) to start the Apache Tomcat instance.
If your system has special user security requirements, ensure that proper
operational permissions are granted to this non-root user (nsrtomcat).
Please refer to NetWorker Installation Guide.

The Apache Tomcat will use "NSR_HOSTNAME" as the host name.
The Apache Tomcat will use "9090" as the port number.

The NetWorker Authentication Service requires a keystore file to configure encryption and to provide SSL support.

EMC recommends that you specify a keystore password that has a minimum of six characters.

Do you want to use the existing keystore /nsr/authc/conf/authc.keystore [y]?

Specify password for the existing keystore:
The install will use the existing certificate "emcauthctomcat" for Apache Tomcat.
The install will use the existing certificate "emcauthcsaml" for Authentication Service.

Creating the installation log in /opt/nsr/authc-server/logs/install.log.

Performing initialization. Please wait...

The installation completed successfully.
 

Affected Products

NetWorker
Article Properties
Article Number: 000200199
Article Type: Solution
Last Modified: 25 Nov 2025
Version:  5
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