VCF on VxRail: Collect Configuration Information for Upgrade Scheduling

Each VCF on VxRail instance requires a Service Request of type Upgrade (Maintenance Services). To create a Service Request, go to the Dell Support site, login and perform a search using any serial of any node. Use this to create an Upgrade Service Request.

• Run the below commands.
• Capture the full output from get-vcf-summary in a notepad text file.
• Attach the text file to the Service Request.
• Attach the vcf-verify.zip to the Service Request.

This information assists the Dell team with:

• Sizing the environment
• Estimating the upgrade duration
• Aligning resources for the duration of the upgrade.

Run 'get-vcf-summary' Command

1. Log in to SDDC Manager using vcf credentials
2. Elevate to root privileges.
3. Run this command:

   /opt/vmware/sddc-support/sos --get-vcf-summary

1. Record the outputs in a notepad document and include the Service Request number to avoid confusion.
   • If the command fails due to an ongoing workflow, wait a few mins and rerun it.
   • In some case, you must add the '--force' parameter to display the information. 
2. Inform the Dell Scheduling Team.

Note: All upgrade estimates are based on upgrading VxRail clusters in parallel (max 5 at a time per Workload Domain).
This reduces the overall upgrade duration but excludes any stopping points for troubleshooting and remediation.

An example output is below:

/opt/vmware/sddc-support/sos --get-vcf-summary
Welcome to Supportability and Serviceability(SoS) utility!
Summary : /var/log/vmware/vcf/sddc-support/summary-2022-06-30-09-45-18-2512
Summary log : /var/log/vmware/vcf/sddc-support/summary-2022-06-30-09-45-18-2512/sos.log
SDDC Manager
 CEIP
    Status: ENABLED
    Id: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx
 Domains
    mgmt
       Name: mgmt
       Domain Type: MANAGEMENT
       Status: ACTIVE
       Domain Id: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
       Clusters
          mgmt-1
              Datacenter: mgmt
              Datastore: VMFS, VMFS, VMFS, VMFS
              Primary Datastore Type: VSAN
              Cluster Id: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
              Status: ACTIVE
              FTT: 1
              Stretched Cluster: False
              # of Hosts: 4
              Resource Utilization
                 CPU usage in THz: 10 %
                 Memory usage in TB: 15 %
                 Storage usage in TB: 10 %
              WCP Status: DISABLED
              vLCM Status: DISABLED
       vCENTER Version: 7.0.2.00500-18455184
       vCENTER Id: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
       Esxi Version: 7.0.1-17551050
       NSX-Type: NSX-T
       NSX-T Version: 3.1.2.0.0-17883596
    PROD
       Name: pdc-w2-nonprod
       Domain Type: VI
       Status: ACTIVE
       Domain Id: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
       Clusters
          PROD-1
             Datacenter: PROD-1
             Datastore: VMFS, VSAN, VMFS, VMFS, VMFS, VMFS 
             Primary Datastore Type: VSAN
             Cluster Id: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
             Status: ACTIVE
             FTT: 1
             Stretched Cluster: False
             # of Hosts: 10
             Resource Utilization
                CPU usage in THz: 15 %
                Memory usage in TB: 91 %
                Storage usage in TB: 16 %
             WCP Status: DISABLED
             vLCM Status: DISABLED
             vCENTER Version: 7.0.2.00500-18455184
       vCENTER Id: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
       Esxi Version: 7.0.1-17551050
       NSX-Type: NSX-T
       NSX-T Version: 3.1.2.0.0-17883596
    Host Details
    Free Hosts: 0
    Active Hosts: 14
    Dirty Hosts: 0
 Licensing Details
    VMware SDDC Manager License
       Product Type: SDDC_MANAGER
       Total: 100
       Used: 100
       license Unit: CPU Packages
       Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
    VMware vSAN License
       Product Type: VSAN
       Total: 50
       Used: 90
       license Unit: CPU Packages
       Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
    VMware NSX-T Data Center License
       Product Type: NSXT
       Total: 50
       Used: None
       license Unit: CPU Packages
       Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
    VMware vSphere License
       Product Type: ESXI
       Total: 20
       Used: 14
       license Unit: CPU Packages
       Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
    vCenter Standard
        Product Type: VCENTER
        Total: 1
        Used: 0
        license Unit: Server
        Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
 SDDC Manager Status: ACTIVE
 SDDC Version: 4.2.1.0-18016307
 SDDC Manager Id: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
 VCF Services
     OPERATIONS_MANAGER
        Version: 4.2.1-vcf4210RELEASE-18016089
        Memory Utilized: 2.0G
     COMMON_SERVICES
        Version: 4.2.1-vcf4210RELEASE-18016089
        Memory Utilized: 1.0G
     SDDC_MANAGER_UI
        Version: 4.2.1-vcf4210RELEASE-18016088
        Memory Utilized: 100.0M
     DOMAIN_MANAGER
        Version: 4.2.1-vcf4210RELEASE-18153716
        Memory Utilized: 900.0M
     LCM
        Version: 4.2.1-vcf4210RELEASE-18016089
        Memory Utilized: 2.0G
     MULTI_SITE_SERVICE
         Version: 1.5.14-vcf4210RELEASE-533

Progress : 100%, Completed tasks : [VCF-SUMMARY]

Run vcfverify Script.

1. Go to https://central.dell.com/solutions/VCF_Verify and download the latest version of the VCFverify script.

2. Log in to SDDC Manager using vcf credentials

3. Elevate to root privileges.

4. Create /tmp/vcfv directory if it does not already exist.

mkdir /tmp/vcfv

5. Set the permissions to unrestricted.

mkdir -m 777 /tmp/vcfv
cd /tmp/vcfv

6. Copy the VCFverify .zip file into /tmp/vcfv and extract the file:

unzip vcfverify_x-xx-xxx.zip 

7. Run vcfverify using the following command:

On VCF 3.x

./vcfverify.sh

On VCF 4.x:

sudo ./vcfverify.sh -u priv_user@vsphere.local

• A privileged-username and password must be used to unpack the other account credentials, so these must be specified either with -u and supplying the password when prompted.
• The privileged-username should be a member of the group "Sddc_secured_access," which is necessary for running the 'lookup_passwords' utility (used by VCF-Verify to provide and test all the credentials for VxRM and VC).

The file "/tmp/vcf-verify.zip" is created when the VCFverify script completes.

Upload this zipped logfile to the Service Request, to ensure that there are no delays in scheduling your VCF upgrade.