Dell Pair Does Not Indicate Windows Bluetooth Status

Summary: Learn about the Dell Pair application's setting limitations when Windows Bluetooth settings are set to Off.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

The Dell Pair application setting page may not have any notification when the Windows Bluetooth settings are set to Off.

Affected Products:

  • Dell Pair

Affected Operating Systems:

  • Windows 11
  • Windows 10, Build version 10.0.19041 and above

Cause

Dell Pair software does not read the Windows Bluetooth settings to detect and notify about the Bluetooth status.

Resolution

The Dell Pair application quick start guide informs you that turning on Windows Bluetooth settings is a prerequisite for Dell Pair software functionality.
Dell Pair ON

Affected Products

Dell Pair
Article Properties
Article Number: 000203691
Article Type: Solution
Last Modified: 18 Nov 2024
Version:  5
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