PowerEdge: How to Gather LSIget Data From a Server

Summary: This article explains how and when to gather the LSIget data from servers with RAID controller and disk-related faults for analysis.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Goals:
The LSIget data capture script can be useful in troubleshooting and diagnosis of RAID controllers and disk faults. 

Request this log bundle for related faults in C-Series servers to assist with the investigation.

Facts:
C-Series servers with various operating systems that have RAID controllers and disk storage.

Solution:
See Broadcom article: https://www.broadcom.com/support/knowledgebase/1211161499563/lsiget-data-capture-script This hyperlink is taking you to a website outside of Dell Technologies.

Example procedure for Linux servers only:

  1. Download LSIget for Linux
  2. Upload this file into the Linux System with WinSCP or SFTP. Put this in the downloads folder.
  3. Extract the file, and go into the extracted folder.
  4. Run lsigetlunix.sh as root with the command: 
    sudo bash ./lsigetlunix.sh -D -Q
  5. The message Script done is received.

Share the generated file with support.  

Example procedure for ESXi hosts:

  1. Download LSIget for VMware
  2. Upload this file into the ESXi System with WinSCP or SFTP. Put this file in the /tmp folder.
  3. After the upload is finished, extract the file from the command line, using a command with the format,  
    tar -xvf lsigetlinux_xxx.tgz
  4. Run lsigetlunix.sh as root with the command: 
    ./lsigetlunix.sh
  5. You are left with a .tar.gz file when the log collection is complete that is extractable.

Share the generated file with support.

Affected Products

PowerEdge R440, PowerEdge R450, PowerEdge R540, PowerEdge R550, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R670 , PowerEdge R6715, PowerEdge R6725, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R770, PowerEdge R7715, PowerEdge R7725, PowerEdge R7725xd, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T130, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640 ...
Article Properties
Article Number: 000206304
Article Type: How To
Last Modified: 08 Jul 2025
Version:  3
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