PDM: Fehler beim Abrufen von Aufgaben. Failed with HTTP error code:404 additional information" HTTP Status 404 – Not Found
Summary: PDM schlägt mit Fehler fehl: Fehler beim Abrufen von Aufgaben. Failed with HTTP error code:404 additional information" HTTP Status 404 – Not Found (Fehler mit HTTP-Fehlercode: 404 zusätzliche Informationen" HTTP-Status 404 – Nicht gefunden). ...
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Der Avamar -Server wurde von 19.4 auf 19.7 aktualisiert.
PDM schlägt mit der folgenden Meldung fehl:
Fehler beim Abrufen von Aufgaben. Failed with HTTP error code:404 additional information" HTTP Status 404 – Not Found (Fehler mit HTTP-Fehlercode: 404 zusätzliche Informationen" HTTP-Status 404 – Nicht gefunden).
Fehler in deploymanager.log
Fehler in mcserver.log
PDM schlägt mit der folgenden Meldung fehl:
Fehler beim Abrufen von Aufgaben. Failed with HTTP error code:404 additional information" HTTP Status 404 – Not Found (Fehler mit HTTP-Fehlercode: 404 zusätzliche Informationen" HTTP-Status 404 – Nicht gefunden).
Fehler in deploymanager.log
INFO [ost-startStop-1][ util.MCCipherUtil# getResultValue]: getResultValue:rabbitmqAP
INFO [ost-startStop-1][ util.MCCipherUtil#cryptValueByXPath]: xPath://entry[@key='rabbitmqAP']
INFO [ost-startStop-1][ til.MCCipherUtil# getDocument]: getDocument: mcserverXMLFile:/usr/local/avamar/var/mc/server_data/prefs/mcserver.xml
ERROR [ost-startStop-1][ util.MCCipherUtil# getDocument]: getDocument fail: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
ERROR [ost-startStop-1][ util.MCCipherUtil#cryptValueByXPath]: Decrypt failed at: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
ERROR [ost-startStop-1][ util.MCCipherUtil# getResultValue]: Error found for decrypt: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
ERROR [ost-startStop-1][ util.RabbitMQUtil#ConnectionFactory]: getConnectionFactory Exception====
ERROR [ost-startStop-1][ util.RabbitMQUtil#ConnectionFactory]: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
INFO [ost-startStop-1][ util.RabbitMQUtil#ConnectionFactory]: cf.isSSL():false
Fehler in mcserver.log
[RMI TCP Connection(55)-x#1079] com.avamar.mc.pdm.ProxyDeploymentManagerService.submitJsonWithRetry
WARNING: Failed (https://localhost:8543/deploymanager/auth/logout)(attempt 3 of 3): Failed with HTTP error code : 404
additional information : HTTP Status 404 342200223 Not Foundbody {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;backg round-color:#525D76;} h1 {font-size:22px;} h2 {font-size:16px;} h3 {font-size:14px;} p {font-size:12px;} a {color:black;} .line {height:1px;background-color:#525D76;border:none;}
HTTP Statu s 404 342200223 Not Found
Type Status Report
Message The requested resource [/deploymanager/auth/logout] is not available
Description The orig in server did not find a current representation for the target resource or is not willing to disclose that one exists.
Apache Tomcat
[RMI TCP Connection(55)-x#1079] com.avamar.mc.pdm.ProxyDeploymentManagerService.logFailure WARNING: uri=https://localhost:8543/deploymanager/auth/logout, header=, body=null [RMI TCP Connection(55)-x#1079] sun.rmi.server.UnicastServerRef.logCallException FINE: RMI TCP Connection(55)-x: [x] exception: com.avamar.asn.service.ServiceException: Failed with HTTP error code : 404 additional information : HTTP Status 404 342200223 Not Foundbody {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;backg round-color:#525D76;} h1 {font-size:22px;} h2 {font-size:16px;} h3 {font-size:14px;} p {font-size:12px;} a {color:black;} .line {height:1px;background-color:#525D76;border:none;}HTTP Statu s 404 342200223 Not Found
Type Status Report
Message The requested resource [/deploymanager/auth/login] is not available
Description The origi n server did not find a current representation for the target resource or is not willing to disclose that one exists.
Apache Tomcat
at com.avamar.mc.pdm.ProxyDeploymentManagerService.getAllTasks(ProxyDeploymentManagerService.java:451) at sun.reflect.GeneratedMethodAccessor109.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:318) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) at org.springframework.security.access.intercept.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:61) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202) at com.sun.proxy.$Proxy98.getAllTasks(Unknown Source) at com.avamar.mc.pdm.ProxyDeploymentManagerServiceContext.getAllTasks(ProxyDeploymentManagerServiceContext.java:72)Cause
Dies ist ein Softwareproblem.
Resolution
1) Melden Sie sich beim Avamar Utility Node-Betriebssystem als Root-Benutzer an.
2) Ändern Sie die Berechtigung von preferences.dtd
3) Starten Sie den Tomcat-Dienst neu.
2) Ändern Sie die Berechtigung von preferences.dtd
chmod 444 /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd
3) Starten Sie den Tomcat-Dienst neu.
tomcatctl stop
tomcatctl start
Affected Products
AvamarArticle Properties
Article Number: 000207337
Article Type: Solution
Last Modified: 26 Jul 2023
Version: 2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.