Avamar: Klient- eller proxyregistrering mislykkes med avagentfeil <41044>: Sertifikatet er gyldig fra 'x' til 'x'

Summary: Avamar: Klient- eller proxyregistrering mislykkes med avagent-feil <41044>: Sertifikatet er gyldig fra 'x' til 'x'.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Når du prøver å registrere en klient eller en proxy, rapporteres følgende feil i avagent.log.

avagent Error <41044>: Certificate is valid from 'Feb 20 18:37:47 2018 GMT' to 'Feb 19 18:37:47 2023 GMT

Cause

Dette skjer når Avamars rotsertifiseringsinstans er utløpt. Sertifikatet og utløpsdatoen kan vises med denne kommandoen:

keytool -list -v -keystore /usr/local/avamar/lib/avamar_keystore -storepass $(avlockbox.sh -r keystore_passphrase)


I eksempelvarselet viser «Gyldig fra»-linjen utløpsdatoen som samsvarer med avagent.log:

Keystore type: PKCS12
Keystore provider: JsafeJCE

Your keystore contains 3 entries

Alias name: mcrsatls
Creation date: Dec 14, 2021
Entry type: PrivateKeyEntry
Certificate chain length: 1
Certificate[1]:
Owner: CN=avamar.host.com, CN=Avamar Server RSA TLS, OU=BRS Division, O=                                                                                                                                                             EMC Corp, L=Irvine, ST=California, C=US
Issuer: CN=avamar.host.com, OU=BRS Division, O=EMC Corp, L=Irvine, ST=Ca                                                                                                                                                             lifornia, C=US
Serial number: defcca81e2fc62a2
Valid from: Tue Feb 20 13:37:47 EST 2018 until: Sun Feb 19 13:37:47 EST 2023
Certificate fingerprints:
        SHA1: D8:D2:2B:32:2E:FD:F8:BC:0F:F1:EB:E6:F9:46:F5:04:32:B5:65:82
        SHA256: 22:4F:AA:D0:9B:AC:E7:28:E3:CF:F4:7D:D4:BD:D5:E6:21:3D:5C:AD:FC:                                                                                                                                                             06:71:05:DD:1D:57:68:57:41:80:D4
Signature algorithm name: SHA512withRSA
Subject Public Key Algorithm: 3072-bit RSA key
Version: 3


*******************************************
*******************************************


Alias name: mcecroot
Creation date: Dec 14, 2021
Entry type: PrivateKeyEntry
Certificate chain length: 1
Certificate[1]:
Owner: CN=avamar.host.com, OU=BRS Division, O=EMC Corp, L=Irvine, ST=Cal                                                                                                                                                             ifornia, C=US
Issuer: CN=avamar.host.com, OU=BRS Division, O=EMC Corp, L=Irvine, ST=Ca                                                                                                                                                             lifornia, C=US
Serial number: 8a03abfb38cfe938
Valid from: Tue Feb 20 13:37:46 EST 2018 until: Sun Feb 19 13:37:46 EST 2023
Certificate fingerprints:
        SHA1: 15:1A:3C:FF:78:0B:B8:8A:01:96:28:B6:1D:A4:74:E9:8C:C7:17:35
        SHA256: BB:96:7B:87:E1:E3:55:82:4D:20:4D:7C:2A:3B:DF:D1:8D:34:C0:E0:12:                                                                                                                                                             B1:F9:01:5B:5F:9B:35:C1:B7:97:30
Signature algorithm name: SHA512withECDSA
Subject Public Key Algorithm: 384-bit EC key
Version: 3


*******************************************
*******************************************


Alias name: mcrsaroot
Creation date: Dec 14, 2021
Entry type: PrivateKeyEntry
Certificate chain length: 1
Certificate[1]:
Owner: CN=avamar.host.com, OU=BRS Division, O=EMC Corp, L=Irvine, ST=Cal                                                                                                                                                             ifornia, C=US
Issuer: CN=avamar.host.com, OU=BRS Division, O=EMC Corp, L=Irvine, ST=Ca                                                                                                                                                             lifornia, C=US
Serial number: b0e0f2bbf52f6905
Valid from: Tue Feb 20 13:37:47 EST 2018 until: Sun Feb 19 13:37:47 EST 2023
Certificate fingerprints:
        SHA1: FF:69:3F:46:13:15:6D:35:2D:AD:16:93:F7:A1:25:69:7F:69:7E:27
        SHA256: 98:28:85:1D:F9:81:A8:E4:1F:30:A0:70:9B:C5:E2:9D:12:57:B8:09:A7:                                                                                                                                                             EF:46:23:72:DE:CC:31:05:6A:AB:8B
Signature algorithm name: SHA512withRSA
Subject Public Key Algorithm: 3072-bit RSA key
Version: 3


*******************************************
*******************************************

Resolution

Følg artikkel 000067229 du laster ned sikkerhetskonfigurasjonsavp for økten for Avamar-versjonen du kjører. Kjør pakken og merk av i boksen for å generere alle nye sertifikater som vist på skjermbildet nedenfor.

Avamar Installation Manager

Affected Products

Avamar
Article Properties
Article Number: 000211737
Article Type: Solution
Last Modified: 21 Jul 2025
Version:  3
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