Avamar: Klient- eller proxyregistreringen misslyckas med avagentfel <41044>: Certifikatet är giltigt från "x" till "x"
Summary: Avamar: Klient- eller proxyregistreringen misslyckas med avagent-fel <41044>: Certifikatet är giltigt från "x" till "x".
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Not all product versions are identified in this article.
Symptoms
När du försöker registrera en klient eller en proxy rapporteras följande fel i avagent.log.
avagent Error <41044>: Certificate is valid from 'Feb 20 18:37:47 2018 GMT' to 'Feb 19 18:37:47 2023 GMT
Cause
Detta inträffar när Avamars rotcertifikatutfärdare har upphört att gälla. Certifikatet och utgångsdatumet kan visas med det här kommandot:
keytool -list -v -keystore /usr/local/avamar/lib/avamar_keystore -storepass $(avlockbox.sh -r keystore_passphrase)
I exempelmeddelandet visar raden "Giltig från" den förfallotid som matchar avagent.log:
Keystore type: PKCS12
Keystore provider: JsafeJCE
Your keystore contains 3 entries
Alias name: mcrsatls
Creation date: Dec 14, 2021
Entry type: PrivateKeyEntry
Certificate chain length: 1
Certificate[1]:
Owner: CN=avamar.host.com, CN=Avamar Server RSA TLS, OU=BRS Division, O= EMC Corp, L=Irvine, ST=California, C=US
Issuer: CN=avamar.host.com, OU=BRS Division, O=EMC Corp, L=Irvine, ST=Ca lifornia, C=US
Serial number: defcca81e2fc62a2
Valid from: Tue Feb 20 13:37:47 EST 2018 until: Sun Feb 19 13:37:47 EST 2023
Certificate fingerprints:
SHA1: D8:D2:2B:32:2E:FD:F8:BC:0F:F1:EB:E6:F9:46:F5:04:32:B5:65:82
SHA256: 22:4F:AA:D0:9B:AC:E7:28:E3:CF:F4:7D:D4:BD:D5:E6:21:3D:5C:AD:FC: 06:71:05:DD:1D:57:68:57:41:80:D4
Signature algorithm name: SHA512withRSA
Subject Public Key Algorithm: 3072-bit RSA key
Version: 3
*******************************************
*******************************************
Alias name: mcecroot
Creation date: Dec 14, 2021
Entry type: PrivateKeyEntry
Certificate chain length: 1
Certificate[1]:
Owner: CN=avamar.host.com, OU=BRS Division, O=EMC Corp, L=Irvine, ST=Cal ifornia, C=US
Issuer: CN=avamar.host.com, OU=BRS Division, O=EMC Corp, L=Irvine, ST=Ca lifornia, C=US
Serial number: 8a03abfb38cfe938
Valid from: Tue Feb 20 13:37:46 EST 2018 until: Sun Feb 19 13:37:46 EST 2023
Certificate fingerprints:
SHA1: 15:1A:3C:FF:78:0B:B8:8A:01:96:28:B6:1D:A4:74:E9:8C:C7:17:35
SHA256: BB:96:7B:87:E1:E3:55:82:4D:20:4D:7C:2A:3B:DF:D1:8D:34:C0:E0:12: B1:F9:01:5B:5F:9B:35:C1:B7:97:30
Signature algorithm name: SHA512withECDSA
Subject Public Key Algorithm: 384-bit EC key
Version: 3
*******************************************
*******************************************
Alias name: mcrsaroot
Creation date: Dec 14, 2021
Entry type: PrivateKeyEntry
Certificate chain length: 1
Certificate[1]:
Owner: CN=avamar.host.com, OU=BRS Division, O=EMC Corp, L=Irvine, ST=Cal ifornia, C=US
Issuer: CN=avamar.host.com, OU=BRS Division, O=EMC Corp, L=Irvine, ST=Ca lifornia, C=US
Serial number: b0e0f2bbf52f6905
Valid from: Tue Feb 20 13:37:47 EST 2018 until: Sun Feb 19 13:37:47 EST 2023
Certificate fingerprints:
SHA1: FF:69:3F:46:13:15:6D:35:2D:AD:16:93:F7:A1:25:69:7F:69:7E:27
SHA256: 98:28:85:1D:F9:81:A8:E4:1F:30:A0:70:9B:C5:E2:9D:12:57:B8:09:A7: EF:46:23:72:DE:CC:31:05:6A:AB:8B
Signature algorithm name: SHA512withRSA
Subject Public Key Algorithm: 3072-bit RSA key
Version: 3
*******************************************
*******************************************Resolution
Följ artikel 000067229 för att ladda ned AVP för sessionssäkerhetskonfigurationen för den version av Avamar som du kör. Kör paketet och markera kryssrutan för att generera alla nya certifikat som visas i skärmbilden nedan.
Affected Products
AvamarArticle Properties
Article Number: 000211737
Article Type: Solution
Last Modified: 21 Jul 2025
Version: 3
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