RecoverPoint for VMs: Configuring and Enabling Syslog settings

Summary: RecoverPoint - How to configure and enable syslog for a remote server.

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Instructions

Prerequisite:
Make sure the IP addresses of the Remote server and the RecoverPoint Appliances (RPA) are known.
Confirm the RPA and Remote server’s connectivity using the ping command.

Configure RecoverPoint to send events to a remote syslog server:
  1. SSH or Putty into the RPA as admin and Choose option 
    6 > System Management CLI
  2. An Event Filter must be created first for RecoverPoint to use with syslog. Type the command 
    create_event_filter
    and follow the prompts:      
    1. Enter event filter name - Create the event filter name
    2. Select a topic - topics refers to the type of event to filter (management, cluster, RPA, group, splitter, array). Press Enter to select all topics.
    3. Select the level –refers to the severity level of the selected topic (info, warning, or error)
    4. Select the Scope - determines the detail of the message provided for the topic and level (normal, detail, advanced)
    5. Enter a list of event ids to exclude - type in the event ids to be excluded from the event filter (See information about types of event filter under the Additional Info section).
    6. Enter a list of groups to include - type in consistency groups to include in the event filter, otherwise press Enter to include all groups.
    7. Once these steps are completed, the message "Filter created successfully" appears.
  3. Type the command 
    config_syslogs_global
    to configure the global syslog settings and follow the prompts:
    1. Select a facility - the facility represents the process that creates the syslog event. The default facility is local6.
    2. Enter event filters - enter the event filter created in Step 2.
    3. Once these prompts are completed, the message "Syslog global mechanism configured successfully" appears.
    4. Type the command 
       config_syslogs_target_host
      to configure the syslog settings and follow the prompts:
    5. Enter cluster name - type in the RPA cluster that should send the syslog.
    6. Enter the host to which to forward the syslogs in the above cluster - enter the IP address of the syslog server.
  4. Once these prompts are completed, the message "Syslog mechanism configured successfully" appears.
  5. Confirm the syslog settings by entering the command 
     get_syslog_settings
    to view the current syslog configuration.
  6. Lastly, type the command: 
     enable_syslogs
    to enable the transfer of the syslog to the remote server.

Additional Information

Names and descriptions of event ids can be found in the RecoverPoint for VMs Event Reference Guide: https://dl.dell.com/content/docu101806_recoverpoint-for-vms-5-3-events-reference-guide.pdf?language=en-us

NOTE: Syslog uses the UDP network protocol.
Any syslog leaving RecoverPoint and going to a remote server has a connection-less communication.
This means that RecoverPoint will not receive any acknowledgment or verification that the logs reached the remote server.

RecoverPoint considers the logs 'sent' once the logs enter the IP network and does not show a message.
If the syslog is enabled and for any reason does not leave the virtual RecoverPoint appliance, you see an error message.

As a best practice, after enabling syslog on the RPA, always check for the syslog on the remote server to verify succession log transmission from RecoverPoint.

Affected Products

RecoverPoint for Virtual Machines
Article Properties
Article Number: 000215078
Article Type: How To
Last Modified: 14 Mar 2024
Version:  3
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