Avamar NDMP Accelerator configuration fails with "it's not an Avamar server"

Summary: During the Avamar NDMP accelerator configuration there is an error when entering the Avamar server hostname or IP address.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

During the Avamar ndmp accelerator configuration, an error occurs when entering the Avamar server hostname or IP address.

We see
Server Validation Error
The value you just entered is invalid
it's not an avamar server

It_is_not_an_avamar_server.png

Cause

The selected Avamar IP address was the backup interface of the Avamar server and not the management IP address.

Resolution

Install the Avamar accelerator software using the Command Line Installation (CLI).
Use the procedure in the User Guide: 'Dell Avamar NDMP Accelerator for NAS Systems'.
See the paragraph: 'Install the Avamar accelerator software.

Affected Products

Avamar
Article Properties
Article Number: 000215817
Article Type: Solution
Last Modified: 26 Oct 2023
Version:  4
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